Masterpiece Cav Ivory 6'7" x 9'6" Area Rug
Product details
Web ID: 6194406Terrible customer service
I got the wrong rug delivered to me, customer service at macys ensured me that the correct rug will be resent to me but I had to drop the wrong one off at UPS. Took then 3 weeks to process the return and they didnt even send me the right rug. Terrible customer service & incompetent staff. Not buying from Macys ever again!
Response from The Fine Rug Gallery at Macys Product Pro
We apologize that your experience was so frustrating. We take feedback very seriously and will forward your review for training purposes. It is our sincere hope that you're able to find a rug that you truly love. Thank you for your review.
Beautiful rug
Beautiful and nice quality
Beautiful Rug!
Great rug - I have it in 3 different sizes!
Excellent product
We love the rug, there is more color than appears online. It is a rich looking rug and adds richness to room. We are happy with product. We are disappointed the product was left in our walkway. We were home, delivery did not ring doorbell.