Juniors' Hangin' For The Holidays Sloth Sweater
Product details
Web ID: 169404022 years ago
store pick up order LOST
Ordered this item to ship to my local Macy’s around Black Friday. Got the email it was ready for pick up at store and when I went to pick up Macy’s could not find my package! Item was by this time no longer available. I was told the only thing Macy’s could do was for me to “Return” the item I NEVER received. I wanted to wait since it was for Christmas and no longer available In hopes the package would be located. Checked back multiple times at the store and it was never found. When I complained by email to customer service, MY order was then cancelled and refunded to me like I had never picked it up! Macy’s had the nerve to send me an email saying I never picked it up so it was refunded. Terrible customer service.