Create Delicious Enamel on Steel 12-Qt. Stockpot
Product details
Web ID: 9310103Burns food
Almost impossible to not burn food. Bottom is too thin.
Customer review from RachaelRay
Disappointed
I bought this stockpot with the intention of cooking for holidays and other family get togethers. I was truly disappointed when spatulas arrived in a large box and the pan arrived with the same delivery in a bag. When I opened the bag the stockpot was chipped both inside and out.
Customer review from RachaelRay
Burnt Food Every Time!!!
From the first time I cooked with this pot EVERY TIME I use it the food sticks and burns!!! It says it's non-stick but fir sure it's not!!! For the price I paid for this I'm horribly disappointed and would like it refunded!!!! It's disgusting how bad this pot is!!!
Customer review from RachaelRay
Response from RachaelRay
Thank you for reaching out to us and we apologize to hear about your cookware. If you believe your cookware is defective, we would appreciate the opportunity to evaluate your cookware to determine what is taking place using our online warranty. You can submit a warranty claim at support.rachaelraykitchenware.com. We honor the lifetime warranty on products with manufacturing defects; if your cookware is found to be defective, your cookware will be replaced.
Great
Perfect piece to add to my pots & size is perfect
Recommends this product
Boiling Pot
I will never order from this company in the future
Customer review from RachaelRay
BuRnS FOoD!
Find something else! Was feeling under the weather & decided to make chicken soup the fire was set very low I added chicken stew pieces, potatoes, celery, carrots, herbs & spices with some broth to first season the food. Within minutes, my food was burnt and stuck to the bottom of the pot. What ever I could salvage, I transferred to another pot.
Recommends this product
Response from Cookware Specialist
We appreciate your feedback and apologize for the disappointment you experienced. Your experience is uncommon, especially if you followed proper use and care. We will make sure to share your comments with the appropriate team.
Looks great but burns food.
Although we liked this pot when we received it as a gift several years ago, it has become a disappointment. As a result, we would not recommend it. We cook about once a month for a group of international students. While preparing for those dinners, we often need to use this pot because of its size. However, we've found that it now burns food almost every single time we use it. Because we're cooking for a crowd, though, we've resorted to trying to mask the smell and taste with spices. We'd recommend looking for something else that doesn't result in burned food!
Customer review from RachaelRay
Response from RachaelRay
We appreciate your feedback and apologize for the disappointment you experienced. Your experience is uncommon, especially if you followed proper use and care. We will make sure to share your comments with the appropriate team.
Wonderful pot
My go to pot for family get together, spaghetti, Cajun pasta with seafood, beans. The enamel makes clean up a breeze.
Recommends this product
Customer review from RachaelRay