Radley 86" Fabric Queen Sleeper Sofa Bed - Custom Colors, Created for Macy's
Product details
Web ID: 1486364Ratings & Reviews
128 customer images
Ridley
I can not give a positive review yet. Because the sofa bed is going to be delivered between 3 and 4 months. Not good a lot.
Second Radley! Love It!
Our first purchase was 13 years ago when we first moved into our house. We decided recently that the color was too dark and it was time for a new couch anyway so we ordered it in a lighter color and couldn’t be happier! Comfortable, sturdy, classic simple couch style. The white glove delivery service was spot on. They rolled out a red carpet on our front steps put on booties and head gloves and were super efficient!
Recommends this product
Great
I really like this sofa and the workmanship was great
Heavenly Cafe Brown 86 Inch Sofa
I was looking to replace my couch of 10 + years that I got from Macys’s. My old couch was great quality and lasted forever. We got rid of it because I wanted to do a space refresh. I highly recommend ordering swatches. It made all the difference in what color I expected vs the color the swatch was. Ordered it in August. They told me it wouldn’t be until the end of October to receive it. I wasn’t in a rush. It arrived yesterday. The delivery people DO NOT have to take your old couch out but we asked them and they were kind enough to do it. The whole process was smooth from the helpful staff at the showroom until delivery. Very happy with this purchase.
Zippers broke
This sofa is comfortable however one cushion the zipper broke after the first few months, followed by two more cushion zippers. This sofa is in a spare room that barely gets used. Poor quality.
understated elegance
the perfect fit for urban bungalows, with fabric and color that warms the room
Very Very Disappointing for a Macy Product!
The color I ordered was listed as gray but in fact is a grayish blue. Sadly, we waited for a very long time for this furniture to arrive as we bought it prior to COVID. It has not held up at all to daily use. The back cushions are attached with Velcro which is garbage as they never sit correctly and everything sticks to the velcro. Also, this fabric snags. I've never has a sofa where the fabric snagged before. This set is made cheaply. I'd never ever buy anything from Macy's again and if I were you, I'd stay away from Radley as you will undoubtedly be disappointed.
Great After Some Adjustments
I have been eyeing these couches for a couple of years now because when I sat on them in the Palo Alto Macys, they were stylish, affordable and very comfortable. I finally bought the 74 sleeper sofa and 62 inch love seat in the Chrome Beige since this color (and Mocha Grey) are in stock and immediately available to ship. Delivery was great and the couches arrived with no defects. However, when I sat on both of them, it was as hard as a rock. Not at all like the show room models and I immediately had buyer's regret. Fortunately, there is a company in the Bay Area that specializes in cushions so I brought all four (bottom ones) there. They mentioned that the density used was around level 50 which is why it was so firm. They were able to change them to a level 28. When Macys Furniture did a follow up call, I explained my situation and they were able to work with me to compensate for the cost spent. Now, I can sit and fall asleep on them comfortably! And thats why I gave 4 stars.