- Radley 86" Fabric Sofa, Created for Macy'sMacy's ExclusiveBlack Friday Deal$799.00 (50% off)$1,599.0067/mo.* suggested payments for 12-months totaling $799.00 with Macy's Card. *OR+8
Radley 86" Fabric Sofa
Macy's ExclusiveBlack Friday Deal$799.00 (50% off)$1,599.0067/mo.* suggested payments for 12-months totaling $799.00 with Macy's Card. *ORColor:Heavenly Mocha Grey - Radley 86" Fabric Queen Sleeper Sofa Bed, Created for Macy'sMacy's ExclusiveBlack Friday Deal$1,479.00 (46% off)$2,749.00124/mo.* suggested payments for 12-months totaling $1,479.00 with Macy's Card. *+8
Radley 86" Fabric Queen Sleeper Sofa Bed
Macy's ExclusiveBlack Friday Deal$1,479.00 (46% off)$2,749.00124/mo.* suggested payments for 12-months totaling $1,479.00 with Macy's Card. *Color:Heavenly Mocha Grey - Radley 74" Fabric Full Sleeper Sofa Bed, Created for Macy'sMacy's ExclusiveBlack Friday Deal$1,469.00 (46% off)$2,739.00123/mo.* suggested payments for 12-months totaling $1,469.00 with Macy's Card. *+8
Radley 74" Fabric Full Sleeper Sofa Bed
Macy's ExclusiveBlack Friday Deal$1,469.00 (46% off)$2,739.00123/mo.* suggested payments for 12-months totaling $1,469.00 with Macy's Card. *Color:Heavenly Mocha Grey - Radley 36" Fabric Storage Ottoman, Created for Macy'sMacy's ExclusiveBlack Friday Deal$449.00 (44% off)$799.0012-month financing with Macy's Card. *OR+8
Radley 36" Fabric Storage Ottoman
Macy's ExclusiveBlack Friday Deal$449.00 (44% off)$799.0012-month financing with Macy's Card. *ORColor:Heavenly Mocha Grey - Radley 62" Fabric Loveseat, Created for Macy'sMacy's ExclusiveBlack Friday Deal$789.00 (50% off)$1,589.0066/mo.* suggested payments for 12-months totaling $789.00 with Macy's Card. *OR+8
Radley 62" Fabric Loveseat
Macy's ExclusiveBlack Friday Deal$789.00 (50% off)$1,589.0066/mo.* suggested payments for 12-months totaling $789.00 with Macy's Card. *ORColor:Heavenly Mocha Grey
1,387 reviewssorted by Newest
WORST service ever!!
I ordered this chair on 8-7-26 today is 10-27-26 and I still have not received the chair! Everytime I call they tell me they need to check with the vendor who never returns any communication!
Delivery
I have been unable to take delivery of the couch. I receive a date, then , no delivery. This has happened 3 times now. What do you suggest? I have made multiple calls and attempts to reschedule.
Long time to wait.
Why is it taking so long to get my Sofa? Where is my Sofa?
Ottoman
Ottoman never arrived. Ordered June 17 and now October!
Perfect Apartment Couch
After a long day of couch shopping, the last place we went to was the Macy's furniture gallery in Wayne, NJ. Our associate, Flora, helped us quickly find a couch that suited our needs. To my surprise, we ended up loving the Radley 86". When I originally saw it online, I wasn't sure I'd love the chenille as I don't love warm handed fabrics, but this couch was incredibly comfortable and cozy. I truly never thought buy a beige couch but the available Heavenly Chrome Beige color fit our living room decor perfectly. We ordered this weekend and just had the couch delivered today. I've barely moved from the couch all night because it's that comfortable. If you have any doubts about the Radley, I highly recommend visiting a location to see in person. You won't be disappointed!! Macy's has so many more fabric options to choose from in person to customize it. We needed a couch ASAP but would've gone custom if we had the time. Love my new couch!!!
Recommends this product
Worst experience ever
I cannot state enough how terrible the experience with Macy's has been. Bottom line, delivery never happened. After confirming the scheduled date multiple times, they called the evening of the delivery indicating they would need to reschedule (despite confirming delivery twice that day). But when they ultimately showed up, they DELIVERED ME A DRESSER INSTEAD OF THE COUCH I ORDERED. Literally still have not received the couch. But equally as bad, customer service was rude, from saying "too bad" about the delivery being postponed, to trying to get me to purchase the dresser they delivered (that I never ordered)!! I ordered a couch. Delivery folks suggested this happens all the time with Macy's. So, if you want to order something from Macy's and then never get it, and be treated rudely, yeah, they are your store.
Chemical smell
The sofa has a terrible chemical smell that is taking forever to resolve.
Do not buy
The mattress on this is extremely uncomfortable even with a mattress topper didn’t help to make it comfortable.