Larkswood 2.0 Mini Bifold Wallet
Product details
Web ID: 16538973Look & feels great, but actually poor quality.
I love the designs & colors of Radley! However, the quality does not uphold. It looks really great right out of the store, but only lasts about 6 months. Then, it starts to unravel - literally. The stitches started to come loose & pull out, the leather started to pull apart, especially at the seams. It's almost like the "leather" is pressed material, not actual pieces of leather. So it's literally falling apart. IDK if they claim it to be leather, but it is not. I don't even care, I just want my wallet to not fall apart! It started to fall apart just a few days after the warranty ran out. I know that is a coincidence, but hmm, it's quite curious. To add to that, I contacted customer service about these issues & the guy was sooo nice right up until we realized my warranty had run out. Then he said "You'll have to send it in for repairs at your own expense." And then? Silence. No apology, no good bye.