Rectangular Motion Sensor Trash Can, 13.2 Gallon
Product details
Web ID: 12562332False Advertising
Beautiful garbage that does the job but the picture on MACYS website gives the impression that you get two garbage cans for the price listed, which is not the case. This was a gift that I sent to somebody and I was completely embarrassed when half of the gift essentially was missing. All they need to do is crop the small can out of the picture on the listing and we would be better prepared for what we are purchasing.
Response from Nine Stars
Hello,
Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback and are working on fixing this issue. If there is anything that we can assist your friend with our trash can, please feel free to have them contact our customer service department via email at support@ninestarsusa.freshdesk.com. We would be happy to help answer any questions or concerns they may have.
-Nine Stars Group
Great Trash can and definitely recommend it
After going through the reviews, i was concerned to buy it, but i thought to take shot. The items works as expected, the Sensor works perfectly. Great Trash can and definitely recommend it.
Response from Nine Stars
Thanks for giving it a try and for the recommendation. We’re happy to hear the sensor is working well and the trash can meets your expectations. We hope it continues to provide hygienic, smart convenience.
JUNK TRASH CAN!!!!
DO NOT BUY THIS ITEM!!! lid senor dose not work.
Response from Nine Stars
Sorry to hear you’re unhappy with the product. Hope any issue was sorted out. We’re committed to supporting you with reliable, hygienic technology and transparent service.
Great trash can
This was a gift and she loves it. It's easy to set up and she loves that it opens & closes without touching it.
Recommends this product
Response from Nine Stars
That’s awesome to hear she loved it! The touchless feature really makes life easier. If you need anything else or have any questions, feel free to reach out to us at info@ninestarsusa.com. Thanks for sharing!
Picture is Misleading
The picture was misleading. Read the description. It does not come with the smaller trash can. Also, the opening is small. Definitely didn’t work out for us.
Response from Nine Stars
Hello,
Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.
-Nine Stars Group
Best motion sensor garage ever
Perfect size. Love everything about it.
Recommends this product
Response from Nine Stars
Thanks so much, Cheri! We're thrilled to hear you love everything about it. If you ever have any questions or need anything, feel free to reach out. We're always here to help!
not worth the price
This broke the first day we got it. The battery compartment is in a strange spot and hard to open.
Response from Nine Stars
Hello,
Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support@ninestarsusa.freshdesk.com.
-Nine Stars Group
Perfect
I love this trash can I don’t have to worry about taking lid on & off, I just wave my hand and it open. Secures the trash smell well & it fits perfect in my kitchen space. 10/10 recommend!!
Recommends this product
Response from Nine Stars
Hi Cookie, Thank you so much for your kind words! We're thrilled to hear that you're enjoying your automatic trash can and that it's making life a little easier. 😊 We designed it to be both convenient and hygienic, so it’s great to know it's hitting the mark for you. If you ever have any questions or need support in the future, we’re just a message away at info@ninestarsusa.com. Thanks again for choosing us! -Nine Stars Group