Children's Initial Heart Pendant Necklace in Sterling Silver
Product details
Web ID: 104690032 reviews
Chain broke immediately
This is actually a beautiful necklace. I gave this to my 6 year granddaughter for her birthday. Her mother put in on her and she was standing there not touching the necklace and it broke just minutes after getting it on. I am torn right now. The charm is lovely but I am afraid this will happen again and then the charm will be lost.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Girls Initial necklace
Perfect for children.
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