Loom & Leaf 12" Relaxed Firm Mattress- Queen
Product details
Web ID: 8637484Nice Mattress BUT
I received this mattress in mid January and it's a nice mattress. I got a new bed about 3 weeks ago and when we lifted the mattress to put onto the new bed there was a HOLE in the back of it. my boyfriend thinks when the incompetent delivery men cut the plastic off of the mattress they slit the back of the mattress. I am still within my 120 days but I dread calling Macys Customer Service. last time I did it took 38 minutes on phone!
Recommends this product
Dissapointed of the smell of it
Great mattress overall, seems to be good quality however the reason i purchased it was because of the reviews that said it does not smell and the manufacturer description that also claims it does not off gas. I have researched a lot to find this mattress and was very disspointed to find out it DOES smell. I got it a couple of weeks ago and i can still smell the foam. I hope the foam is Certipur as they claim to be
Hate it!
I will never believe this is the same mattress that I picked out. I lay on the one I picked out and felt o.k. My body is in severe pain, I hurt all over and body stays sore. The one they delivered, is just like sleeping or laying on solid concrete! Cannot use! Now I have to pay a lot of money to return! Next time I go where they don't penalize you for returning.