PRO 25" Expandable Spinner
Product details
Web ID: 9370960Not worth the price!
We wanted a higher quality piece of luggage for future travels. We were replacing 4 pieces of our 5-year old Samsonite luggage that had broken zipper pulls. So disappointed that this bag had the same poor quality zippers as our older bags. This is going to be returned.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Thoughts after 5 flights
This is my first soft carry-on, and I really like it. I travel about 1-2 times per month on business. Compared to the hard case options that I had in the past, I prefer this model. I can pack more in the suitcase, and I don't need to deal with scuffs. I have flown United and Southwest, both overhead compartments fit this suitcase when full and expanded. The handle is also pretty sturdy, as I have a backpack for my laptop that I will carry on top of this suitcase.
Recommends this product
Customer review from samsonite.com
Quality luggage
Samsonite Pro is a well made quality carry on luggage. It comes with many compartments and has enough room to fit a sports jacket for business travel. I highly recommend this for short business travel trips.
Recommends this product
Customer review from samsonite.com
Many travels
Durable and wrinkle free. I pack plenty of items without being over weight.
Recommends this product
Customer review from samsonite.com
Roomy but sleek
Nice and roomy. Not too large or awkward. Holds a lot of clothes.
Recommends this product
Customer review from samsonite.com
Suitcase
Nice bag, excellent quality and durability. Large capacity.
Customer review from samsonite.com
Great luggage
Wheels are great. High quality & the extended handle is hefty & the right hight
Customer review from samsonite.com
Pro Large Expandable Spinner is not Large
I purchased two pieces of luggage ("Upside Softside Medium Spinner" and "Samsonite Pro Large Expandable Spinner") because I wanted a 'medium' piece and a 'large' piece of checked luggage. I received both bags at the same time.. The "Pro .Large .." appears to be well made. But, I am upset - extremely disappointed - because the name "Pro Large Expandable Spinner is misleading. ...". To my surprise and disappointment, the "Pro Large ..." is not much larger than the "Upside ... Medium..". When I opened both packages, the "Pro Large .." appeared to be about the same size as the "Upside ... Medium. So I measured the "Pro Large ..." luggage. The actual dimensions of the "Pro Large ..." is smaller than the dimensions stated on the tag and in your literature. I wanted/needed a large piece of luggage for an upcoming trip. I do not need two pieces of luggage that are practically the same size. I did not splurge to end up without a "large" piece of luggage. I do not have time to return the "Pro Large Expandable Spinner" to you and get piece of luggage before I go away that is actually larger than a medium piece of luggage. But I will return it upon my return.
Customer review from samsonite.com
Response from samsonite.com
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.