Silhouette 18 25" Medium Expandable Hardside Spinner
Product details
Web ID: 20507591Wonderful
Great to travel with
Recommends this product
samsonite luggage delivered
good quality, light material, nice color , 👍💯
Lightweight and Durable
Took it on my first trip and felt it was very lightweight and moves very nicely with its wheels.
Recommends this product
Customer review from samsonite.com
Practical & elegant
Perfect suitcase- I love the built in separaters, ideal size, super efficient & elegant.
Recommends this product
Customer review from samsonite.com
Good suitcase!!
Such a good looking piece, and functional. It’s my first hard-side checked luggage — I did a lot of research! — and settled here at the intersection of cost and quality.
Recommends this product
Customer review from samsonite.com
Very Disappointed Terrible Zippers
I am completely disappointed in the quality of this luggage. I purchased both the medium check in and the carry on. BOTH zippers were faulty. Both luggages were underweight and properly packed. The check-in zipper popped right before my flight, I had to buy a luggage belt to help keep my belongings secure & just hoped during my flight that my belongings would arrive intact. The carry-on zipper popped open when I was already at my destination. Now I have to order a luggage belt for my carry-on, an absolute joke. For the amount of money and weight the Samsonite name carries I expected better. And now, I am not back state-side until the end of August and am unsure how to get this fixed, reimbursed. Included the picture of the faulty carry-on zipper.
Customer review from samsonite.com
Very Disappointed Terrible Zippers
I am completely disappointed in the quality of this luggage. I purchased both the medium check in and the carry on. BOTH zippers were faulty. Both luggages were underweight and properly packed. The check-in zipper popped right before my flight, I had to buy a luggage belt to help keep my belongings secure & just hoped during my flight that my belongings would arrive intact. The carry-on zipper popped open when I was already at my destination. Now I have to order a luggage belt for my carry-on, an absolute joke. For the amount of money and weight the Samsonite name carries I expected better. And now, I am not back state-side until the end of August and am unsure how to get this fixed, reimbursed. Included the picture of the faulty carry-on zipper (the medium check-in looked the same, but didn't get a chance to take a picture as I had to get to the airport).
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Very Disappointed Terrible Zippers
I am completely disappointed in the quality of this luggage. I purchased both the medium check in and the carry on. BOTH zippers were faulty. Both luggages were underweight and properly packed. The check-in zipper popped right before my flight, I had to buy a luggage belt to help keep my belongings secure & just hoped during my flight that my belongings would arrive intact. The carry-on zipper popped open when I was already at my destination. Now I have to order a luggage belt for my carry-on, an absolute joke. For the amount of money and weight the Samsonite name carries I expected better. And now, I am not back state-side until the end of August and am unsure how to get this fixed, reimbursed. Included the picture of the carry on (the check-in zipper looked just like it) because I had to get to the airport and didn't take a picture of the check-in zipper.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
