1TB Portable SSD Up to 520MB-s USB 3.2 Gen2 External Solid State Drive
Product details
Web ID: 16623109BULL
failed to connect to five different computers nd also the computer in the service dept at Staples!!!
Customer review from SanDisk
Response from SanDisk
Sorry to hear about the trouble connecting the drive. That definitely shouldn't happen-please reach out to our support team so we can help troubleshoot or guide you through a warranty replacement if needed.
Good, but no thumbnails in secure file
I like that you can lock files with a password. However you can't see thumbnails of pictures so they can't be put in the secure file, which is where I would want them.
Customer review from SanDisk
Not recognized by Xbox Series X nor S22 Ultra
I was devastated when I noticed that It doesn't work at all with my Xbox Series X nor my Android phone (Samsung S22 ultra)! Its of virtually no use to me as it only works on my laptop and I'm unable to use it as a single point of storage for my devices- which is the whole point of an external drive right? I previously used a HDD which was recognized by all my devices... such a shame that this newer technology is less functional. I only wish I knew before moving all my files onto it.
Customer review from SanDisk
Response from SanDisk
Hello, I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this SSD. We regret to learn about your experience. Since you had faced issues while using this product, we request you to contact our support staff directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution. Thank you, Will, SanDisk® Support.
Perfect for My Needs
The perfect size to hold many complicated drawings.
Customer review from SanDisk
Great Product
Small, quick and easy to use. Low cost and I can carry it with me.
Customer review from SanDisk
Pretty good for the price to speed ratio.
It's not the fastest with multiple files on write, but that's not why you buy this one over the extreme pro. It has fast enough reads for video and that's all that matters nowadays.
Customer review from SanDisk
SSD Crash
External SSD 1TB was crash and device manager but doesnt show in diskmanager. I try to recover my data, it fail.
Customer review from SanDisk
Response from SanDisk
We have identified a firmware issue that presents itself in very limited situations and can cause SanDisk Extreme Portable SSD V2, SanDisk Extreme Pro Portable SSD V2, and WD My Passport SSD products to unexpectedly disconnect from a computer. Full details, including a serial number lookup tool to find out if your product is impacted, can be found on the Firmware Updates for SanDisk & WD Portable SSDs page. https://support-en.wd.com/app/firmwareupdate
Response from SanDisk
Hello, I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this SSD, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your SSD is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution. Thank you, Will, SanDisk® Support.
gd product
very practical quick load and easy to use with mac encryption
Customer review from SanDisk