Sapphire (1/3 ct. t.w.) & White Sapphire Ring (1/4 ct. t.w.) in 14k White Gold
Product details
Web ID: 5641587Perfect.
Beautiful Ring!!!
Recommends this product
Great price, amazing ring
Gorgeous and shipped fast
Recommends this product
2 rings- both lost stones
I have 3 of these and two have lost stones! I’m so disappointed! I have insurance on one but this should not happen! I don’t wear them often either!
stone fell out
So upsetting!!! Loved this ring. Used it with my wedding ring set!! A stone fell out.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Sapphire 1/3 ct. t.w. & White Sapphire Ring 1/4 ct. t.w. in 14k White Gold. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Loose stones
I am very disappointed with the quality of this ring. The first one I purchased I had to exchange because a white sapphire fell out within a few weeks, and now there is a sapphire that has fallen out of the replacement.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Macy's Sapphire & White Sapphire Ring. We are always looking for ways to improve our assortment and we will pass this note along to our development team. . If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase and we apologize for any inconvenience. Sincerely, Macy’s Customer Service
Loose gems
Received as a Christmas gift. Stone fell out in a matter of a few weeks ! Very disappointed
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Sapphire and White Sapphire Band. We understand your ring needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
No good
I bought it last month and few stones lose very sadly.
beautiful item but the gems are falling out!
this was my christmas gift. I lost one saphire two weeks in. now I have lost a second. I work in an office and I am not hard on my jewelry. I am very disappointed in the lack of quality and I have no idea how to get it repaired. dont buy this product.