Medallia Rug
Product details
Web ID: 83013512 years ago
from Maryland
Wouldn’t buy again
Rug itself is lovely. However, after opening pkg and disposing of packaging I realized that one side of rug had 5 tassels, the other side 4 tassels. I wouldn’t recommend. No quality control. Too late to return.
Response from Saturday Knight Team
Saturday Knight Team2 years ago
Hi Sue, thank you for for giving us your feedback. We are sorry to hear about this. We assure you that this issue is more of an exception rather than the norm. These are hand tied and attached tassels and sometimes could be missed. Would you please reach out to our customer service and we can send you a tassel or replace your rug for you? 513-641-1400. Thank you for shopping with us.
-Saturday Knight Ltd/SKL Home