SealyAll Night Cooling Pillow, Standard/Queen
Product details
Web ID: 13491573Worst pillow
Save your money ! Worst purchase I have made. Pillow provides no support , and is already flat.
Response from Macy's
Hello, we are sorry to hear this pillow was not as supportive as you expected. If you would like a return or replacement, please bring or send the pillow(s) back to [retailer name here] or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
This review is from Sealy All Night Cooling Pillow, Standard/QueenNever received
I never received this item and Macy’s says I did so one star. If I could give it negative stars I would. Twice this season Macy’s has massed things up and not done anything about it.
Response from Macy's
Hello, we are sorry to hear you did not receive your full order. For further assistance, we recommend contacting Macy's Customer Service by selecting the "FAQs and Help" option at the bottom of Macys.com.
Purchaser
Ordered this item on Dec 12,2025. Order said 3-5 business days to arrive. First update from the site said delay in shipping to Dec 28, but in fact it was never showing that the carrier picked it up. Came as a charge on my credit card this month. Had to call and the rep said they would reorder item. It's Jan 18, so far not on the site for shipping. I'll believe it when I see it at my door!
Response from Macy's
Hello, we are sorry to hear you did not receive your full order. For further assistance, we recommend contacting Macy's Customer Service by selecting the "FAQs and Help" option at the bottom of Macys.com.
This review is from Sealy All Night Cooling Pillow, Standard/QueenBedding set
Super beautiful bedding set and looks amazing on my bed. High quality! And a great price for an 8 piece set.
Recommends this product
Response from Macy's
Hello, thank you for your feedback!
This review is from Sealy All Night Cooling Pillow, KingVery thick pillows.
Terribly uncomfortable. Much thicker than expected from photos. Pillows got dirty in transit due to box being smashed open during transit.
Response from Macy's
Hello, we are sorry to hear about your experience with this pillow and apologize for the inconvenience. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
This review is from Sealy All Night Cooling Pillow, Standard/QueenGood quality
Good quality
Recommends this product
Response from Macy's
Hello, thank you for your feedback!
This review is from Sealy All Night Cooling Pillow, KingVery soft and durable
Exactly as described
Recommends this product
Response from Macy's
Hello, thank you for your feedback!
Do not recommend
Not comfortable at all. Makes loud sounds when moving around on them, almost like they are made of very thin plastic, do not recommend.
Response from Macy's
Hello, we are sorry to hear this pillow was not as comfortable as you expected. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).