Onyx 12" Memory Foam Plush Mattress Collection
Product details
Web ID: 12892850Too soft for two people
Mattress splits at the middle and drags you down to center of mattress , very uncomfortable to sleep in
Comfy
Very comfortable. I’m a mix of side and face up sleeper and I have good support and comfort. The soft pillow top feels great. I feel rested in the morning.
Recommends this product
Really Disappointed - inaccurate height
This will be my first time giving reviews, and I am really disappointed with the service. It said 12", but it’s only going up to 10.5”. Contact customer service since March 5 and verify the issue by sending the picture. The customer service said, “UPS will come pick up in 3-5 days." I found out they dropped the label on the front porch. And nothing happened after 5 days. I called again, and the customer service said, "You need to wait 3 days.” I waited again. I called it in after 3 days, and “the customer service said the label has been canceled. And create another one today again. I am really disappointed with the service. It’s really wasting my time.
Positive
Really comfortable and relaxing
Recommends this product
Buy This
So comfortable.
Recommends this product
Defective Mattress
Love Sealy - Hate Macy's Furniture Department
defected Memory FOAM mattress
Received the mattress but it is not fully expanded; two corners of the mattress won't expand completely.
Comfy but…
The mattress was easy to unfold and expand except for the corners. It’s been over two months and still not completely expanded. It is comfortable but is lower at head and foot sides. Wrote to Sealy customer service but no response.