Onyx 12" Memory Foam Plush Mattress- Queen
Product details
Web ID: 1264500920 reviews
Too soft for two people
Mattress splits at the middle and drags you down to center of mattress , very uncomfortable to sleep in
Comfy
Very comfortable. I’m a mix of side and face up sleeper and I have good support and comfort. The soft pillow top feels great. I feel rested in the morning.
Recommends this product
Really Disappointed - inaccurate height
This will be my first time giving reviews, and I am really disappointed with the service. It said 12", but it’s only going up to 10.5”. Contact customer service since March 5 and verify the issue by sending the picture. The customer service said, “UPS will come pick up in 3-5 days." I found out they dropped the label on the front porch. And nothing happened after 5 days. I called again, and the customer service said, "You need to wait 3 days.” I waited again. I called it in after 3 days, and “the customer service said the label has been canceled. And create another one today again. I am really disappointed with the service. It’s really wasting my time.
Positive
Really comfortable and relaxing
Recommends this product
Comfy but…
The mattress was easy to unfold and expand except for the corners. It’s been over two months and still not completely expanded. It is comfortable but is lower at head and foot sides. Wrote to Sealy customer service but no response.
Really nice mattress
Good quality and comfort.
Recommends this product
Amazing mattress
I am SO happy a friend told me about her mattress and convinced me to get the same one!! I can’t leave my bed (in a good way). It’s super soft and the foam molds to my body which I personally love. The best mattress I’ve owned to date yet.
Easy Setup, Great Feel!
I am so very happy with my new Sealy Essentials 12" Memory Foam Mattress-in-a-box! Getting a mattress in the mail seems impossible until it actually happens! The box arrived and seemed like a joke because it was so small. It was extremely heavy, however, and I felt terrible for the delivery dude that literally had to drag it up to my door. We opened the box to this super-tightly rolled mattress that was in the shape of a giant sausage link. The mattress was completely compressed in a vacuum-sealed plastic bag with yet another plastic bag surrounding that one. Once we released the mattress, which was as easy as cutting open a bag of chips, it began decompressing immediately. It was completely decompressed after less than two hours. This mattress went from a tight, sausage-shaped plastic roll to a huge, queen-size mattress so quickly! The memory foam it is made with is utter comfort to the max. The item comes with a limited 10-year warranty that covers any permanent human sunken marcations that may form over time, which I imagine will not happen or else there would be no such warranty! Lying on this beautiful mattress is like a dream! Memory foam sometimes takes a few weeks to fully accommodate its user, so I know that this will just keep getting better over the next month! As if it could!! We love it already after just a week! Everyone has heard of the brand Sealy, and I read that it's been around since 1881. That says a lot about the quality of their products, and this is indeed a great introduction to quite possibly my new favorite sleeping brand in the world! I took one star off this otherwise awesome mattress due to the fact that only the box it came in is actually recyclable. The two other giant plastic bags in which the mattress was held are not recyclable. The waste is way too much for the simple convenience of having a mattress delivered like a sausage to your house, especially considering the backache it gave my delivery guy!
Recommends this product
Customer review from sealy.com