The quality of the mattress itself is great. However, if you select firm (like I did) do not expect it to be firm, it is a medium/soft feel to it due to how much you sink in the mattress. If you enjoy memory foam and sinking in to the mattress then I do recommend this for you because the quality of the mattress it is great. Macy's does have a very great 120 day refund policy and they do honor it, I returned mine with no hassle.

Excellent mattress! I bought a Simmons Beauty Rest Black Dimond, which was very expensive. However, I was not happy, so I exchanged it for the SEALY Premium Posturepedic Exuberant II 14" Firm Mattress- Full, and I am so happy! Excellent, very comfortable!! And not so expensive.

A lot softer on the top layers than I thought. I wanted a brick, but when they say firm and not extra firm, that's pretty accurate.

It is exactly what I was looking for in a mattress…comfortable but firm. The delivery was on time and they took my old mattress.

Fantastic firm yet soft comfort, got a great sale sight unseen w/ free adjustable base, fantastic. We are mid 50's, immediate relief hip & knee pain. Incline solved some snoring issues, too! Sitting up in bed to watch tv a *bonus*