CLOSEOUT! Classic Elite 15" Plush Pillowtop Mattress- Twin
Product details
Web ID: 14872353Dissatisfied
The middle of the mattress sinks, making it very uncomfortable to sleep on and causing back pain.
Customer review from Serta
Nice and firm
Comfy and firm mattress
Customer review from Serta
Cancelled for an odd reason
This order was cancelled by Macys saying that Serta did not have the materials to make the mattresses, I find this odd since it was a close out item which suggests they were no longer going to be made and they were selling stock at a reduced price. So after setting up delivery date (they called me to verify) all of a sudden they weren’t available, no apologies just blamed Serta! Really suspicious!!!
Do not buy
I bought this in May and it is now June, same year and there is a big dip on the side I sleep on. This mattress did not last one full month.
Response from Serta Team
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Loving it
Nice and comfortable
Customer review from Serta
Sleeping like a rock!
Comfy and new! Thank you Serta!
Customer review from Serta
Creates a sink hole.
Not comfortable. Creates a sink hole after sleeping for less than 1 year At all sides.
Customer review from Serta
Supportive and comfortable with it 😊
Just what I needed for a goodnight sleep.
Customer review from Serta