170 reviews
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, QueenSLC
14 days ago from Denver, CO
Verified PurchaserYes
Great electric blanket!
Beautiful electric blanket and at a great price!
Recommends this product
Helpful?
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, FullJH
21 days agoVerified PurchaserYes
Lukewarm and Poor Quality
Very disappointed in this blanket. It's an expensive blanket and well know brand, so I expected good quality and performance. When I opened the package, I immediately thought the quality was poor, especially for the price. Also, it barely got warm - waited an hour. The instructions say to put another blanket over it to make it warmer. I think such an expensive blanket shouldn't "need help" to be warm enough. I returned it.
Helpful?
Response from Macy's
Serta Team19 days ago
Hi there, thank you so much for taking the time to review your blanket, your feedback is very important to us. We are sorry to hear that the blanket is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Tiffany C
28 days agoBest heated blanket!
This is the most amazing, heated blanket I have ever had! Not only does it heat up with many settings, it doesn't get too hot but keeps you warm once you turn it off. I love to turn it on before I get in bed, and then I leave it on for an hour or so and it automatically shuts off. It's extremely easy to wash, and I followed the washing instruction. Make sure you don't dry it on a high heat! I let it air dry and it's just as soft as it was when I pulled it out of the box.
Customer review from influenster.com
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingMacy's customer
29 days agoVerified PurchaserYes
Rip off
This was “delivered 3 times. The first two “deliveries” were to a nonexistent address which means the driver stoles them. The address was entered by Macy’s with 2 numbers transposed, a house number not in existence. The 3rd delivery was to a correct address after I questioned the first two and caught their mistake. Macy”s is trying to charge me for that.
Helpful?
Response from Macy's
Serta Team26 days ago
Hi there, we are sorry to hear about the issues you have had with delivery, we recommend reaching out to your retailer directly for assistance with the shipping and delivery errors. We hope this helps!
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingLoretta Brown
1 month ago from Westerville, Ohio
Verified PurchaserYes
Best Blanket EVER! 👍🏽
This is the softest and most comfortable blanket I have ever owned.
Recommends this product
Helpful?
Suzanne
2 months agoRough and itchy
Strange. Idk if I got a returned one or what but this was rough, flat and scratchy. Super disappointed.
Helpful?
Response from Macy's
Ellery Answers2 months ago
Sorry to hear the blanket wasn’t what you expected. Macy’s customer service should be able to help with an exchange or refund.
This review is from Serta Electric Reversible Fleece to Sherpa Blanket, KingLiz
2 months agoVerified PurchaserYes
Dont have blanket never arrived
Never received blanket, its been over a month since ordering, delivery date changes weekly. Now in January.
Helpful?
Response from Macy's
Serta Team2 months ago
Hi there, we are sorry to hear about the issues you have had with the delivery of your mattress. We recommend reaching out to your original purchasing store directly for updates on the shipping of your order for the most up to date news. We hope this helps.
Cozy blanket
So far we are very pleased with our new electric blanket. The ivory/beige is a pretty color. It heats up right away and stays warm.. We have never had to turn it up all the way. It is soft , cozy and attractive. Cons are that the sides are not very long, and they do not even cover the whole bed frame; so if you want the bed to look nice, you have to put a bigger cover over it. That is the reason I'm giving it a 4. Also the controller clicks noisily when you adjust it, if that bothers your partner. We haven't washed it yet, so I would reserve final judgement until then.