Perfect Sleeper Cobalt Calm 15" Plush Pillow Top Mattress Set, Twin
Type: Set with Standard Profile Box Spring
Product details
Web ID: 21339588AURORA MATTRESS
Supportive!!!
Customer review from Serta
Nice!
The mattress is very comfortable
Customer review from Serta
Sinking
The mattress, which I've only had less than 6 months, has a depression that has not recovered. It is right where my hips are. I am normal weight, (185 lbs), and there's no reason this should happen. I paid a lot of money for this mattress, and I'm going to seek a refund.
Customer review from Serta
Not as firm as expected
We tried this mattress out in the store, loved the feel. When we got it delivered, my wife and I both said this ain’t as firm as the one in the store was. A little disappointing but decent mattress overall
Customer review from Serta
New mattress
I like the support it gives my back
Customer review from Serta
Edges Are Not Supportive
I bought this mattress online because it was a premium product with a known manufacturer. It's awful. The edges are not supportive, so if someone sits on the side, feet on the floor, the edge collapses and the sitter can slide off. The same issue causes it to be difficult to get out of the bed. I will have to "demote" it to a rarely used guest room. Do not buy.
Response from Macy's
Hi Angela. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Perfect Sleeper is not supportive. We always recommend double-checking your Frame & Foundation to ensure there's proper support for your new mattress, but we appreciate your insight, and don't want you to feel stuck with something you don't love. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at 888-822-6229 to see what your return/refund policy entails. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
New bed
Cindy perfect great bed
Customer review from Serta
Serta
Great sleep experience
Customer review from Serta