Perfect Sleeper Cozy Escape 15" Plush Pillow Top Mattress Set- Queen
Product details
Web ID: 12184994Happy Customer
Bought the bed for my daughter who absolutely loves it! Best sleep she’s had in weeks. States the bed is super comfy and provides support in all the right areas. The bed was on sale when I purchased it and was price just right!!
Recommends this product
Comfortable
Plush
Recommends this product
Huge disappointment
Very poor support. It has a dent in it almost immediately every 30 days. it needs to be rotated constantly and has definitely created some low back pain. Will just have to toss it now and buy elsewhere
Recommends this product
Response from Serta Team
Hi Valerie. Thank you for your review. We're sorry to hear the mattress set did not meet your comfort needs. We would like to learn more about your specific situation and see if we can assist. Please contact us at 1-888-557-3782.
Don’t buy this mattress!!
This mattress doesn’t deserve one star. I purchased this mattress in May 2021. I’m now sleeping (trying to sleep) in a large sinkhole. It a awful excuse for a mattress and should not be sold to unsuspecting Macys customers.
Response from Serta Team
Hello Martha. We are very sorry to learn of your experience and want to help. Please contact us at 1-888-557-3782 so we can assist you better. Thank you.
Stay Away
I've had this mattress for about 6 months but just started sleeping on it. After one month it has completely sunk to a pancake. Feels like sleeping on the box spring with a towel in-between. I am so sorry I spent a dollar on this mattress. These other reviews must all be fake, or I just received a lemon. Please don't take a chance. It is awful.
Response from Serta Team
Hello Lynne. Thank you for taking the time to leave a review. We are sorry to learn of your experience. We would love to get this resolved for you immediately. Please contact 1-888-557-3782 Mon–Fri 9am–5pm EST. Thank you.
Best Matress I've Ever Owned
Serta has made an amazing matress. The Cobalt Coast Plush Pillow Top has improved my sleep exponentially. It is such a soft, comfy feel. I paired it with the Serta Motion Perfect Adjustable Base. The matress is 15" deep and is compatible with any Serta base. The inside of the matress is a coil system encased in a gel foam. The HexCloud gel system is designed to be cool to the touch and stays cool throughout the evening. The matress top is pillow soft and makes me feel relaxed. The matress holds its shape as I don't sink into a spot over the course of the night. It is nice to lay in this bed to watch TV, read a book or converse with my significant other. My quality of sleep has improved so much. Serta hit a home run with this Cobalt Coast matress. Highly recommended.
Recommends this product
Customer review from Serta
It is like sleeping on a cloud so comfortable.
It is like sleeping on a cloud so comfortable. My husband is able to get a full night sleep which has been impossible for years. I do have to use a stool to get in bed but it is worth it for the comfort. I will be recommending this to family and friends who are looking for a new mattress.
Recommends this product
Customer review from Serta
A mattress we can agree upon
My husband and I have trouble settling on a mattress; he prefers a firm, supportive mattress while I prefer a mattress that will support me, but won’t make my joints ache. I am so happy to say that this mattress meets all our needs! It is firm and supportive, but soft enough to be comfortable. I was expecting more of a plush feel to this, so those who prefer an extra-soft bed that cradles the body may want to reconsider. It distributes weight well so neither of us sink in to it, and keeps my husband cool while he sleeps. I am definitely a convert to Serta, thanks to this mattress!
Recommends this product
Customer review from Serta