SertaPerfect Sleeper Cozy Escape 15" Plush Pillow Top Mattress- Twin
Product details
Web ID: 11997547New Serta Mattress
Queen size Serta Perfect Sleeper Cozy Escape Plush Mattress
Customer review from Serta
STAY CLEAR
WORST MATTRESS After four days i'm sleeping in a sinkhole
Response from Macy's
Hi Vette! Thank you for providing some insight into your experience, we're sorry to hear the mattress isn't providing enough support. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. From what you're describing it sounds like there may be an issue with the mattress you purchased and we would love to assist however we can. You can fill out our Serta Warranty form directly using the link below! While we understand returning may not be ideal, if you are within your return window with Macy's, feel free to reach out to them and start the return process. We hope to hear from you soon, and look forward to guiding you toward a solution. https://form.typeform.com/to/vhThFinK?typeform-source=secure.helpscout.net
Soft & Supportive
Excellent mattress. It's soft but offers great support. Very comfortable. Prior to this mattress I'd wake up with back pain. I now sleep more comfortably and I get a good night's rest. Very happy with it.
Recommends this product
Customer review from Serta
Comfortable firm mattress.
I'll admit our last mattress was beyond its years so anything likely would have been an improvement. This mattress goes above and beyond. It is on the firmer side, but not anywhere near hard. Firmness is perfect for our family. Bed the mattress is on is in our college sons' room so not only is it a sleeping place, but game playing and whatever else goes on in his room. He has stated it is much better than what he had before. Guests also use this room when visiting and college son is away; comments about sleep have always been positive.
Recommends this product
Customer review from Serta
Terrible bed
This bed was absolutely terrible. It broke apart in less than 3 weeks. I was sleeping on it and woke up in a hole because the inside of the mattress broke apart. And then two days later the other side of the mattress that my other half was sleeping on had the same thing happen to them. I am very unsatisfied with this and will not be getting another mattress like this anytime soon.
Customer review from Serta
Like Sleeping on a Cloud!
The Cobalt Coast PL TT 13” Mattress has exceeded my expectations! It’s definitely the most comfortable mattress that I’ve ever slept on! It has just the right amount of cushion, but it’s still firm and supportive. The quality is superb, it’s stitched beautifully and extremely well constructed. A huge plus is that the mattress doesn’t bounce around, and when my wife or I roll over, the other one doesn’t feel a thing. I feel like a king sleeping on it & haven’t ever gotten such great sleep! This is an awesome, comfortable, supportive yet soft mattress, we absolutely love it!
Recommends this product
Customer review from Serta
Great product
Got this a few weeks ago and happy I did. My back feels great and so of the best night sleep I have had in awhile
Recommends this product
Customer review from Serta
One not firm as the other
Bought of the exact same mattress but one is not as firm as the other. It’s very noticeable when you sit or lie on it.
Customer review from Serta