Perfect Sleeper Renewed Night 16" Medium Firm Pillow Top Mattress- King
Product details
Web ID: 1199757553 reviews
Not worth the money
This mattress started off good but the pillow top definitely NOT firm. Within 2 months it was sagging in the middle then started giving bad back issues. Stay far away from this mattress.
DO NOT BUY!!!
After 4 days there was a deep impression and an even deeper round sink. The inner springs had collapsed!!! I weigh 152 lbs!! Macys handled it promptly by sending an inspector and they are taking it back. Replaced it with a different model.
Response from Serta Team
Hi Pam! Thank you for providing your feedback to us, we're sorry to hear the mattress had lost its support so quickly. We're glad you were able to handle the warranty claim through Macy's and get a new mattress. We hope your new mattress provides quality sleep for years to come and we're here to help with any questions you may have moving forward!
My back aches when I get up and I toss and turn during the night.
So disappointed in comparison to my Perfect Sleeper Pillow Top from 20 years ago that gave me 20 years of truly perfect sleep. I can't pinpoint the reason for the discomfort.
Customer review from Serta
So comfortable
My guests have been so pleased with these mattresses! Thank you Serta
Recommends this product
Customer review from Serta
So comfortable!
Wonderful mattress! Very comfortable with just the right balance between firmness and softness. I do not get warm like have with other types of foam mattresses.
Recommends this product
Customer review from Serta
It really provides great comfort
This product really lived up to our expectations. Even our guests like how comfortable it is to lie down on this mattress. It never failed to help us in getting a good night sleep.
Recommends this product
Customer review from Serta
Great firm support with just enough softness for a great night's sleep
I've used the mattress for three months now and can say that the perfect combination of support and softness has been achieved. Most pillow-top mattresses make me feel like I'm trapped in a valley, I sink too deep into the mattress and never get support. With the Sapphire Canyon, the pillow-top provided a soft experience but the mattress support is also evident, providing a great night's sleep without some of the aches and pains found in other mattresses that lack the support needed. If you've been disappointed with pillow-tops in the past, this is the mattress that will provide comfort AND support.
Recommends this product
Customer review from Serta
Disappointed
I recently got the Sapphire Canyon PL PT 16" mattress in hopes that it would help with my lower back issues. This mattress is heavy duty & thick along with having the pillow top so it seems like decent quality. When I first got it, the first week I literally had no lower back pain or hip pain when I got up in the morning. It was great! Unfortunately, after the first week I noticed that the mattress already seemed to be 'sagging'. When you get out of the bed, the gel foam in the mattress isn't bouncing back/fluffing back up & isn't providing the support it did when I first got it. I wound up having to turn the mattress after 2 weeks (being a pillow top, you can't flip it over, you can just rotate it). I haven't had a good night sleep on that mattress outside of that first week. In fact, my back & hips now hurt worse than they did before. I have to attribute that to the fact that the pillow top doesn't seem to be holding up well. Because of this, this mattress is proving that it will have a very short lifespan & for that reason I would not recommend it.
Customer review from Serta