Perfect Sleeper Renewed Night 16" Plush Pillow Top Mattress- King
Product details
Web ID: 1199758159 reviews
Terrific Mattress
very comfortable, firm but also soft.
Recommends this product
Mattress does not hold up.
I hate this mattress. It sags so bad. There is a huge indentation in the middle of the mattress after just a few months of use. I thought I had a longer return window and unfortunately I am passed the return time. I even bought an extra mattress topper hoping to help, but it did not. I have even started sleeping some nights in my spare room after waking up sore from this mattress.
Response from Serta Team
Hi Kendra. Thank you for taking the time to leave a review. We're sorry to hear that there's an issue with your Serta Perfect Sleeper Renewed Night 16" Plush Pillow Top Mattress. We would like to learn more about your specific situation and see if we can help. Please contact us at 1-888-557-3782.
My back aches when I get up and I toss and turn during the night.
So disappointed in comparison to my Perfect Sleeper Pillow Top from 20 years ago that gave me 20 years of truly perfect sleep. I can't pinpoint the reason for the discomfort.
Customer review from Serta
Do not buy
Less than a year old and has huge indentations on either side. Rolling to the center is like climbing a mountain.
Response from Serta Team
Hello Chris. Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. Please contact us at 1-877-399-9397. Thank you.
So comfortable
My guests have been so pleased with these mattresses! Thank you Serta
Recommends this product
Customer review from Serta
Do not recommend
10/10 do not recommend. I've had this since October and i already need to replace it. It looks and feels as if it's a 10 year old mattress. It has visible wear from sleeping and sinks in to the middle like a bowl
Recommends this product
Response from Serta Team
Hello Jess. Thank you for taking the time to leave a review. We are truly sorry to learn of your experience and would love to help. Please contact us at 1-888-557-3782. Thank you.
Defective Mattress
This is not a good mattress. I had 2 of them. Macy's sent a tech out to confirm what I already knew (it was a defective mattress). I tried the 2nd and it was not 'as bad', but still not good and a waste of time. After returning the 2nd mattress, I also noticed that it was torn underneath, and I have no idea how that happened, unless it was the adjustable base...but still, how does that happen. I read most of the reviews prior to making my purchase, so I hope this helps the next consumer. The best thing about this mattress was the adjustable base, which functioned effortlessly and queitly. I repleaced it with a Beautyrest Emerald Bay and, I'm happy with the trade off, even though it cost a little more. Sale or no sale, keep shopping unless you enjoy the feeling of sleeping in quick sand.
Response from Serta Team
Hi there. Thank you for taking the time to leave a review. We are sorry to learn of your experience and want to help. Please contact us at 1-888-557-3782 Mon–Fri 9am–5pm EST. Thank you.
Do not by.
Horrible. Not plush at all. extremely hard. Do not purchase.
Response from Serta Team
Hello Danielle. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss potential solutions. Please contact us at 1-888-557-3782 Mon–Fri 9am–5pm EST. Thank you.