CLOSEOUT! Serene Sky 11" Plush Mattress Collection

3.8 (178)
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Product details

Web ID: 12593590
Serta's Serene Sky™ 11" Plush Mattress offers an unbeatable value from a trusted name. Exceptionally soft, this mattress is ideal for side sleepers who enjoy a cushioned feel. Cool Twist® Gel Foam works to create a cool sleep surface which is essential for a more restorative sleep while the 805 Individually Wrapped Coil System provides contouring cradling support. Finally, BestEdge® Foam Encasement ensures that you will not have a sinking feeling at the edge of the mattress.

  • Product Features

    • See specific item for details
    • Made in the USA of imported and domestic parts

  • Shipping & Returns

    • Shipping Method: Scheduled Delivery
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.8/5

178 star ratings, 136 reviews

Write a Review
60.1% of reviews have 5 stars
107
10.1% of reviews have 4 stars
18
3.9% of reviews have 3 stars
7
5.6% of reviews have 2 stars
10
20.2% of reviews have 1 star
36

7 customer images

  • Product Reveal
  • Soft & Plush
  • Mattress
  • Mattress
  • Looking real comfy.
136 reviews
Jmaer
6 months ago

mattress

After 6 months the mattress created a hole around the middle now I have to throw it out and buy me a new one I will not recommend this product.

Response from Macy's

Serta Team6 months ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

Andrew
6 months ago

Disappointed!

We’ve had this mattress for a year now. The comfort was decent the first couple of months. It now sinks towards the middle and it is very uncomfortable.

Response from Macy's

Serta Team6 months ago

Hi Andrew. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Serene Sky is not performing as intended. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at 888-822-6229 to start a warranty claim. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Sherilee M
7 months ago

Twin XL

Very comfortable mattress and enough extra length for a tall person.

Customer review from Serta

Ellen H
8 months ago

Plush and Cozy

Great mattress - soft comfortable top and very supportive.

Customer review from Serta

Pamela A
9 months ago

Enjoying the Plush mattress

Very comfortable pillow soft mattress

Customer review from Serta

Luna
11 months ago

full

I bought this mattress this year and it has been the best, comfortable and refreshing. I bought it in the summer and now I'm coming for another one for my niece.

Recommends this product

James I
11 months ago

Restful

Mattress is very comfortable and sturdy. I have had the best night's sleep since I got this mattress

Customer review from Serta

Jessica
11 months ago

Very uncomfortable and hot!

I am 50 years old, 5’7” tall and weigh ~160lbs. This mattress is very uncomfortable, the materials are not breathable, and it makes me feel very hot. The overall weight of the mattress is light. I feel like I am sinking into the bed. I’ve tried to sleep on my back and side and it is still making my back ache. I called customer service to return and exchange but they said someone has to come out to inspect it before they approve the return! This date is not until 18 days from this review. Very disappointed.