Special Edition II 11.5" Plush Mattress- Queen

3.6 (18)
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Product details

Web ID: 9676636

HOT BUYS! Get Serta Factory Select mattresses at incredible prices For a limited time, take advantage of our SPECIAL EDITION II mattresses, only from Serta.

  • Product Features

    • Mattress images used for illustration purposes only. Actual mattresses will utilize Factory Select panel fabrics.
    • 805 Individually Wrapped Coils
    • 805 Individually Wrapped Coil Support System with BestEdge Foam Encasement
    • In addition to providing contouring, cradling support and minimizing partner disturbance, this system features Serta's BestEdge Foam Encasement technology to help reduce edge roll off and extend the sleep surface
    • Cool Twist Gel Foam: Cooling gel is swirled directly into a breathable foam designed to promote airflow and heat dissipation.
    • Backed by Serta's 10 Year Limited Warranty
    • Box Spring sold separately
    • 100% USA Assembled
    • Adjustable Base Compatible
    • Meets Federal Fire Safety Standard
    • Furniture & Mattress Delivery, Returns & Services
    • Request warranty information

  • Materials & Care

    • Made in USA of imported materials

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, U.S. Virgin Islands, Puerto Rico, Armed Forces Pacific, American Samoa, Palau, Alaska, Hawaii, Marshall Islands, Guam
    • Available for delivery as soon as 3 weeks. Due to COVID-19, delivery times are running longer than usual.
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.6/5

18 star ratings, 17 reviews

Write a Review
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6 months ago

Love these earings

I just can not take them off. They are beautiful, they are weightless! I like them so much. I would and recommend to anyone!

4 years ago

I just bought this mattress in December and it feels like it has a lot of bumps, can't sleep well.

Response from Serta Team

Serta Team4 years ago

Hi Norma! We're sorry to learn that you're not having a 5-star experience with your mattress. We would love the opportunity to address any questions or concerns you may have. If you believe there is a manufacturing defect in your mattress, please contact Macy's customer care team at 888-822-6229 to start a warranty claim. If you need any further assistance, you may also reach our Serta Customer Care team at 888-557-3782. Thank you!

4 years ago

Perfect

Got for my granddaughter, since her brother got one. She liked his so I got her one also and she loves it . So comfy grandma she said. Perfect

Serta Special Edition II 11.5 Plush Mattress- Twin XL This review is from Serta Special Edition II 11.5 Plush Mattress- Twin XL
4 years ago

comfy

Bought this one because I needed the XLong mattress. Very comfortable

4 years ago

It is comfy all over!! No aches or pains in the morning, unlike my firm mattress.

Serta Special Edition II 11.5 Plush Mattress- Full This review is from Serta Special Edition II 11.5 Plush Mattress- Full
4 years ago

Buyer beware-comfy for a month

As a regular customer of Macy’s furniture, I looked forward to receiving this mattress. It is plush & comfortable for the 1st month. A depression started to develop in the center and on the edge where I sit to get in the bed. I tried to “even out” the depression but lean toward the center. A technician was sent out, told me I’ll get a call that day. No call, a week later I called and was told “no manufacturing defects” call back in 90 days to have another tech come out. My disappointment is compounded by the time from purchase (12/11/20) to delivery (2/12/21) no choice but to pay $100.+ for delivery for a mattress coming from a few towns away.

5 years ago

Plush for Restful Sleep

This is a plush ,comfortable quality mattress to replace an old Serta. Beautifully designed, extra thick and, more importantly conducive to a restful sleep Highly recommend.

Serta Special Edition II 11.5 Plush Mattress- King This review is from Serta Special Edition II 11.5 Plush Mattress- King
5 years ago

Not happy with it

this mattress was great for the first month, I got It 3 months ago and it is way too soft now.

Response from True Customer Service

True Customer Service3 years ago

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.