Special Edition II 13.5" Firm Pillow Top Mattress- King

2.7 (3)
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Product details

Web ID: 9676643
HOT BUYS! Get Serta Factory Select mattresses at incredible prices For a limited time, take advantage of our SPECIAL EDITION II mattresses, only from Serta.

  • Product Features

    • Mattress images used for illustration purposes only. Actual mattresses will utilize Factory Select panel fabrics.
    • 1038 Individually Wrapped Coils with BestEdge Foam Encasement
    • In addition to providing contouring, cradling support and minimizing partner disturbance, this system features Serta's BestEdge Foam Encasement technology to help reduce edge roll off and extend the sleep surface
    • Cool Twist Gel Foam: Cooling gel is swirled directly into a breathable foam designed to promote airflow and heat dissipation.
    • Backed by Serta's 10 Year Limited Warranty
    • Box Spring sold separately
    • 100% USA Assembled
    • Adjustable Base Compatible
    • Meets Federal Fire Safety Standard
    • Request warranty information

  • Materials & Care

    • Made in USA of imported materials

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, Marshall Islands, Guam, U.S. Virgin Islands, Alaska, Palau, Hawaii, Puerto Rico, American Samoa, Armed Forces Pacific
    • Available for delivery as soon as 3 weeks. Due to COVID-19, delivery times are running longer than usual.
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

2.7/5

3 star ratings & reviews

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33.3% of reviews have 2 stars
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33.3% of reviews have 1 star
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3 reviews
Lori
4 years ago
from Nashville, TN

Buyer Beware

We returned this mattress after 7 weeks of use. There were already sunken areas where we sleep, which made it very difficult to get comfortable at night.

Response from Macy's

Serta Team4 years ago

Hi Honey! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation, please contact us at 1-888-557-3782 Monday to Friday, 9am-5pm (ET). Thank you.

Annie
6 years ago

Sag

I've had this mattress for roughly 6 months and I began to notice, roughly 2/3 weeks ago that the area I typically sleep in has sagged considerably. Nothing in my typical routine has changed to warrant this. I'm thinking about buying a new mattress but I don't think i'd buy this again.

Response from Macy's

Serta Team6 years ago

Hello Annie, If you believe there is a manufacturing defect in your mattress, please contact Macy's customer care team at 888-822-6229 to start a warranty claim. If you need any further assistance, you may also reach our Serta Customer Care team at 888-557-3782. Thank you!

Rose
6 years ago

Reasonable priced decent mattress

Mattress looks just as pictured, felt comfortable so far, firm support with some cushion from the pillow top. The stich pattern of small arches on the pillow top is smooth, instead of having those buttons dented in as in some other mattresses. Reasonable priced decent mattress.