White Goose Feather & Down Fiber Side Sleeper 2-Pack Pillow, King
Product details
Web ID: 10503279Not for me
Goes flat
Response from Serta Team
Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Terrible Shipping
Shipping took a week and then when we opened the box they were rolled in to air tight bags. Once those were opened the pillows reeked of a wet dog smell. Terrible shipping method! They are also not as fluffy as the picture show. Not truly impressed.
Response from Serta Team
Hi Emalita! Thank you for reaching out and sharing your feedback, we're sorry to hear that your Serta White Goose Pillows are not a good fit and arrived with that smell. If you are within your Sleep Trial at Macy's, you can reach out to Macy's Customer Service Team at (800) 289-6229 so they can guide you through a return. Alternatively, you can reach out to our manufacturing partner Blue Ridge Home at 800-971-2677, and their team can assist with a warranty claim. We hope this helps, let us know if we can assist moving forward!
Great for a side sleeper!
It's a soft pillow that molds and conforms without losing its shape.
Recommends this product
Pillows Cost too Much for the Product
These pillows are not as described. They're flat and not for side sleepers. I made a terrible mistake purchasing these pillows and I would not recommend them to anyone. I found it is not a good idea to order pillows.
Response from Serta Team
Hi there, thank you so much for taking the time to review your bedding, your feedback is very important to us. We are sorry to hear that the bedding is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so_. We hope this helps!
Not happy with shipping
You need to ship you pillows better. They were in a bag that was too smail. Also in delivery it got ripped open and had gotten dirty. NOT COOL
Not for me
So uncomfortable I could not sleep with these, I had to return them
Response from Serta Team
Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. We are happy to hear you were able to return your product to the store.
Soft and plush
Very comfortable and priced well.
Recommends this product
Decent feather pillow
Nice medium filled pillow. No overstuffed and doesn’t completely go flat overnight. Nice for side and back sleeping, all which I do. Definitely a good purchase, especially on sale.