UltraCyclone™ Pet Pro+
Product details
Web ID: 11245291A Long Hair Must
I'm obsessed with this vacuum. I've broken several vacuum belts (standard, old school upright, corded style) in the past with my long, thick hair. Not with this compact, light weight wonder! The way those little yellow balls roll hair into neat and tidy "tumbleweeds" that eject right out with its easy to empty dust cup is awesome! And powerful enough to suck up the kitty litter too, lol.
Customer review from sharkninja.com
Pet hair cleaning pro! Strong and versatile!
My pet pug Benny leaves hair all over the place but this vacuum has made cleaning our furniture very easy. The vacuum isn’t too loud and strong enough to get those stubborn hairs out of the seating. So far it’s been highly durable and consist with its performance. This one is super nice and convenient!! Highly Recommend!
Customer review from influenster.com
Redesign or use better materials
“What a miracle!” I thought when I got this, that it would get the kids to clean up a little in the kitchen; they were so excited to use it. Unfortunately after one use by my son, the nozzle broke where the attachment goes in. He is small and not that strong and just bumped up against a chair leg. I have a Vitamix blender made of some kind of plastic that I am sure can be dropped off a 5 story building and just suffer a few scratches. The plastic they make these Sharks out of is just very brittle and not resilient. Or perhaps it is a design flaw in the way the edges of the nozzle go around the attachments rather than inside. Very let down.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that the nozzle for you Shark broke Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
it has fast pickup easy to operate
this is my second purchase i needed another one for the other odd cleaning i needed to do
Customer review from sharkninja.com
Poorly made & faulty workmanship
This handheld vacuum didn't even last 6 months before breaking. The plastic part where you put the attachments cracked 2 months after I purchased it. It was not due to normal wear and tear either, because it was practically brand new. The plastic is very flimsy. I had a previous vacuum like this, and the same thing happened. Unfortunately, SHARK does not stand behind their products and does not abide by the 2-year warranty they states the products have. They will find a way to blame the customer for their poor workmanship. They told me it was abuse of the product, and I didn't take care of it! After hearing that, I explained further, then it turned into, I was told it was, then due to normal wear and tear, and that part of the unit wasn't covered. ( Which in warranty normal wear and tear states, filters are not covered, etc I said I can see if having it for years and it eventually cracks, but just a couple of months?? They are not an ethical company. It was supposed to have a two-year warranty, which I read over before making the call. Because it was cracked up at where the attachment slides in, I could not use any attachments; therefore, it was faulty workmanship!! I won't be a customer in the future. I will not buy another vacuum of any kind or anything from Ninja as well!
Customer review from sharkninja.com
Response from sharkninja.com
Hi Christine, Thank you for taking the time to leave your review regarding the warranty on your Shark Ultracyclone Pet Pro+ Cordless Handheld Vacuum. This isn’t our usual standard and we appreciate how frustrating this must be. We'll absolutely share your feedback regarding our warranty policies with the relevant teams internally. In the meantime, we looked into this further, and we see a replacement dust cup has been ordered for you. If you require further assistance with this order, please don't hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean
Great vacuum for kitty litter spills.
Best handheld vacuum I've found so far. Use it to vacuum up spilled litter from kitty litter boxes. Works great.
Recommends this product
Customer review from sharkninja.com
Great product!
This does exactly what I needed it to do! I keep it in a small location and use it daily so I don't have to get out the larger vacuum.
Customer review from sharkninja.com
Almost Perfect
I have several Shark vacs (corded, battery, handheld & upright) and they all work perfectly but each with their own "quirks". The o lyrics problem with this one is that the dust cup won't open when the button is pressed. If I remove the dust cup and press a bit harder on the button it will pop open but not when attached to the vac. This is a nuisance but not a serious drawback to me.
Recommends this product
Customer review from sharkninja.com