NV360 Navigator® Lift-Away® Deluxe Upright Vacuum
Offers & perks
Product details
Web ID: 11245296437 reviews
Ok at sucking but heavy
The vaccum sucks up dirt etc fine but it is so heavy! It also does not go under the beds because of the big head.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your feedback! We’re glad to hear your NV360 is performing well when it comes to suction, but we understand that the weight and bulkiness can make it challenging to maneuver — especially under furniture. Your input is incredibly valuable, and we’ll be sure to pass it along to our product team for future consideration. If you're interested, we’d be happy to help you explore lighter, more compact Shark models that may better suit your needs. Thanks again for reaching out! Warm regards, Shark Clean.
Can’t compare with my Shark Stratos
No light to illuminate where I’m vacuuming. Not self propelled when vacuuming carpet.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your feedback. We’re sorry to hear the NV360 didn’t meet your expectations in terms of lighting and ease of use on carpet. While this model doesn’t include a headlight or self-propulsion, your input is incredibly valuable and will be shared with our product team as we continue to improve our designs. If you need any help with your product or would like to explore other models that may better suit your needs, please don’t hesitate to reach out to our team at 1-855-427-5127 — we’re here to help. Kind regards, Shark Clean
Great vacuum for hard floors
Great vacuum but pushing it forward on carpet is the biggest upper body workout! I've never had a vacuum this hard to push on carpet!
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear you're having difficulties maneuvering the Shark Navigator. We understand how frustrating that can be and we're here to help! Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Our hours of Operation: Monday-Friday 9am - 9pm EST | Saturday 9am - 6pm EST. Kind regards, Shark Clean
My best replacement
I just received the shark today and couldn’t wait to try it out. Well it was awesome I couldn’t be happier. Who ever said Dyson was number 1?
Recommends this product
Customer review from sharkninja.com
Love my Shark
We absolutely love our Shark Navigator! It glides on carpet as easy at it does on hard floor and the head can almost turn in a 90 degree angle when needed. Lifting off is so simple to get under low furniture.
Customer review from influenster.com
Buy yourself a shark! Seriously
I LOVE this vacuum! It’s been a saving grace, from cleaning my own home to others! It’s great for all types of floors! The suction is like no other! However I get hair everywhere and that wraps around the brush roll quickly and it’s very hard to cut out.
Customer review from influenster.com
Light and Sucks!
I bought this to replace an old vacuum that had worn out. It's light, really has powerful suction, and is easy to convert from upright mode to canister mode.
Recommends this product
Customer review from sharkninja.com
Cannot judge the item as it was eturned
I had to return the device . It was USED and repackaged, quite sloppily at that. The filters were filthy and the roller agitator light did not work. VERY dissapointed to go to the store and physically pick up an item that was in this condition. My wife picked it up and was oblivious to its repacking. It was only when she brought it home I saw it look strange that I knew something was not right. I photographed the sloppy tape job and packaging when I opened it up .