PowerDetect™ Clean & Empty Cordless Stick Vacuum, IP3251
Product details
Web ID: 19727481293 reviews
Battery stopped holding a charge within 6 months
Battery stopped holding a charge within 6 months, and I cannot find warranty. Nothing but problems with shark products. Do not purchase
Amazing
This is an amazing vacuum! I love how it empties itself and my long hair from the floor doesn't seem to get stuck in the rollers! Have only used couple of times; so, I hope it lasts as long as my last Shark!
Customer review from sharkninja.com
Excellent and best vacuum I have owned
I had previously only used the Dyson line of vacuums. However after repeated issues because of difficulty cleaning with their filter systems, I ordered the PowerDetect Clean and Empty vacuum. I am SO impressed with the power of this vacuum. It is the most expensive Shark Cordless vacuum cleaner. The ease of cleaning (overall) the vacuum and how well it vacuums is EXCELLENT. And not even close to the costs of the Dyson. Have had it 3 months so I have tested well..: a true Shark fan now
Recommends this product
Customer review from Shark Ninja
very low battery life
I just bought this vacuum yesterday and I'm not overly impressed with it for what i paid, i have a very small house and couldnt finish my house on one vacuum session, my battery only last 15 minutes on boost mode. This vacuum would be great if it had a better battery life, but I am very disappointed in how much I paid for such little battery life.
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. We really unhappy you’re experiencing this, it sounds really inconvenient. Your feedback is valuable, and we’ll be sharing it with the teams responsible for future products. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-520-7816. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean
Great Cleaning
This is the best. I am so happy with it . Cleans so much better. I would tell everyone they need yjis one.
Recommends this product
Customer review from sharkninja.com
Purchase this vacuum!!
I have a vacuum that was supposed to be one of the best. That vacuum pales in comparison to my new Shark vacuum. I am so happy with my purchase. My carpets and area rugs are so clean now!
Recommends this product
Customer review from sharkninja.com
Best Ever
My favorite vacuum ever. I've had Dyson, Miele...and this is the best from the suction power to the battery life. It's very effective, and the 'self cleaning' bin is wonderful.
Recommends this product
Customer review from sharkninja.com
BATTERY DONT LAST
Bought this Shark vacuum expecting years of cordless convenience. Performance was solid early on (strong suction, easy to maneuver), but the battery failed after 8 months. I contacted Shark support and was told I could get a new battery if I covered shipping costs. For a premium-priced product, I shouldn’t be paying extra to fix what seems like a premature battery failure. If you’re considering this model, be aware of the short battery life and that warranty “help” may still cost you shipping. I regret the purchase.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Denise, Thank you for taking the time to leave a review and for sharing your experience. We’re truly sorry to hear about the battery issue. This isn’t the experience we want our customers to have, and we’re eager to help here. Please note that only our VIP warranty includes coverage for shipping fees. However, if the issue persists, you will not be required to cover shipping a second time for the same problem. We’d love to help resolve this as soon as possible. Please contact our Customer Support team at 1-855-427-5127, available Monday to Friday from 9 AM to 9 PM EST, and Saturday from 9 AM to 6 PM EST