Treatment Softener Collection

4.6 (331)
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Product details

Web ID: 12254700

A 24-hour softening lotion that improves the appearance of fine lines, enhances skin's clarity and refines texture. Formulated for normal and combination to oily skin and featuring InternalPowerResist technology, this softener helps strengthen inner skin defenses to protect skin from signs of aging and external stressors. Softening skin is a key step in the Japanese Beauty ritual to balance skin before treatments. To be used in the morning and evening after cleansing.

  • Product Features

    • SKIN TYPES:
    • For normal and combination to oily skin
    • WHAT IT DOES:
    • A 24-hour softening lotion that hydrates and balances skin for fresh, dewy, healthy-looking skin
    • Clinically proven to moisturize for 24 hours with a single application*
    • Helps strengthen inner skin defenses to protect skin from aging and external stressors
    • Dermatologist tested
    • Made in Japan
    • KEY INGREDIENTS:
    • Contains Hamamelis extract for an antioxidant effect and features hyaluronic acid for all-day hydration
    • Inspired by the bathing ritual of the Japanese, this treatment softener contains pure Kirishima mineral spring water from Japan to help support skin's ionic balance and to balance skin and support better absorption of treatment products that follow
    • Contains Mukurossi extract to help improve the appearance of fine lines and brightening Lempuyang extract to help enhance clarity and refine skin texture
    • Features the comforting scent of ImuCalm Compound, which contains soothing fragrance ingredients of rose and lotus elements and a green floral fragrance that evokes a sense of relaxation and new energy
    • Formulated with Theanine extract used to support irritated skin excess sebum
    • HOW TO USE:
    • Use in the morning and evening after cleansing
    • Pump 3 times to dispense onto a cotton pad and smooth it over the face
    • RESULTS:
    • Immediately after use:
    • 94% said it was quickly absorbed by skin**
    • 90% said skin is softer**
    • 82% said skin is more supple**
    • After 2 weeks:
    • 98% said skin is soft**
    • 97% said it maintains skin's moisture**
    • 92% said skin is more supple**
    • *Based on a Korean study from March 2017 with a sample of 12
    • **Based on a French study from April-May 2017 with a sample of 103

  • Shipping & Returns

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    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.6/5

331 star ratings, 274 reviews

Write a Review
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On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Best for day/best for night of this item as Best for night.

274 reviews
Shiseido Treatment Softener 10-oz. This review is from Shiseido Treatment Softener 10-oz.
12 days ago

On average, customers rate the Best for day/best for night of this item as Best for night.

Great customer service

Great product

On average, customers rate the Best for day/best for night of this item as Best for night.

Shiseido Treatment Softener 10-oz. This review is from Shiseido Treatment Softener 10-oz.
3 months ago

Surprisingly thick for a softener and I love it

Surprisingly thick for a softener and I love it

3 months ago
from Undisclosed

Skin had allergic reaction

Not sure if I'm allergic to the product but made my face turning red and rashes. Stop using right after day 3. Threw away the boxes so I couldn't even return.

Customer review from shiseido.com

Response from shiseido.com

shiseidopwr2 days ago

Dear Kathy, Thank you for your review of Treatment Softener (for normal and combination to oily skin). We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice - Kristena, Skincare Expert

5 months ago
Incentivized review

I like how light it is, not heavy on the skin

I like the plump it gives to my skin

Recommends this product

  • Photo from Chimm

Customer review from bloomingdales.com

9 months ago
Incentivized review

Good product

Great softener after face washing

Recommends this product

Customer review from bloomingdales.com

Shiseido Treatment Softener 10-oz. This review is from Shiseido Treatment Softener 10-oz.
9 months ago

This item was not delivered

This item was never delivered and yet Macy's message claimed that it was delivered with the message "Keep it".

Shiseido Treatment Softener 10-oz. This review is from Shiseido Treatment Softener 10-oz.
10 months ago

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Best for day/best for night of this item as Best for night.

The Shiseido cleaning foams

Excellent product from Shiseido I used this for so many years and it’s very effective.

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Best for day/best for night of this item as Best for night.

Recommends this product

Shiseido Treatment Softener For Normal and Combination to Oily Skin 5 fl. oz. This review is from Shiseido Treatment Softener For Normal and Combination to Oily Skin 5 fl. oz.
11 months ago
from Sandiego

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Best for day/best for night of this item as Best for night.

Soft

Perfect

On average, customers rate the Heavy/light of this item as Light.

On average, customers rate the Oil-absorbing/moisturizing of this item as Moisturizing.

On average, customers rate the Best for day/best for night of this item as Best for night.

Recommends this product