Philips Optimal Plaque Control replacement toothbrush heads, HX9023/65 White 3-pk
Product details
Web ID: 20142345Very disappointed
I cannot express enough how disappointed I am with these brush heads. Bristles come out in my mouth while I am brushing my teeth. Nearly a third of the bristles came out of the last brush head at the same time. It is not a pleasant experience to have a mouthful of bristles. For how expensive they are I expected much better quality.
Customer review from philips.com
Response from philips.com
Hi, Thank you for bringing this to our attention, we sincerely apologize that our product did not meet the standards we strive to provide. Our priority is to resolve this issue and ensure that no one was harmed. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care
Product is fully recommended
Excellent brush head that gets into all areas of the teeth and mouth! I couldn’t ask for a better brush head! They last an excellent amount of time and use which lightens the sticker price!
Customer review from philips.com
Great product
Love the way it cleans my teeth, makes my breath fresh.
Recommends this product
Customer review from philips.com
Keeps my teeth & gums healthy!
Love the cleanliness & gum health this toothbrush provides me.
Recommends this product
Customer review from philips.com
Tartar reducing appliance? I don't think so.
I've been using this brush for over 7 weeks and I haven't noticed any reduction in tartar accumulation. I've had to use dental picks to remove it. On the plus side, it's a USB-rechargeable appliance which is good.
Customer review from philips.com
Response from philips.com
Hi John, Thanks for sharing your review. We are sorry to hear that you are not pleased with the performance of the Philips Sonicare Toothbrush Head. Please note that the densely packed, high-quality bristles remove up to 7x more plaque than a manual toothbrush. It is designed to maintain optimal plaque removal, but it is not intended for tartar removal. If you feel the brush head isn’t effectively cleaning the plaque, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Kind regards, Philips Consumer Care
C2 is soft, not medium, this listing is wrong
Please fix this information. C2 only comes in soft, yet this page says medium.
Customer review from philips.com
These have gotten stiffer, like they're a hard.
These are no longer soft. The specifications on the sonicare store label these as "medium" but in-store purchases label the exact same C2 as soft. Either way, these are too hard now. No longer are they soft.
Customer review from philips.com
Toothbrush heads
I got them in very fast. I love the fact that the blue disappears on the toothbrush head when it’s time to replace them. They work great and after 4 years I will never use a regular toothbrush again.
Recommends this product
Customer review from philips.com