HT-A8000 BRAVIA Theater Bar 8 with Dolby Atmos
Product details
Web ID: 18719583Ratings & Reviews
59 customer images
Surround sound not working with Bravia 8 Smart TV.
I purchased the soundbar and subwoofer, which were delivered in September. The surround sound does not work, and I only get sound from the TV. I could have saved a lot of money by just using the TV speakers.
Customer review from sony.com
Response from sony.com
Hello Antman666, Thank you for considering Sony products. We sincerely apologize for the inconvenience you’re experiencing with your HT-A8000 soundbar and subwoofer. We understand how disappointing it is to expect surround sound and only hear audio from the TV speakers. To help resolve this, we recommend following the setup guide here: https://www.sony-latin.com/en/electronics/support/articles/00007061. This guide provides clear, step-by-step instructions on how to ensure the television sound comes through your A/V receiver or home theater system speakers. Additionally, please make sure to set the speakers to “Audio system” as outlined in the article. This configuration is crucial for the surround sound to function properly. If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting. We’re here to help and want to make sure you get the full experience from your soundbar and subwoofer. You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Best regards, -Fred
Great
Happy with sound and finish, it’s a great subwoofer.
Customer review from sony.com
Great soundbar
I am happy with the purchase it is a wonderful soundbar for it price
Recommends this product
Customer review from sony.com
Superb sound even without sub woofer
Using this for one month and really satisfied with the performance!
Customer review from sony.com
Good sound quality and user friendly features
Great and user friendly connection set up to my Sony Bravia 8 tv. A qood quality sound system which greatly enhanced the sound effects of the OLED tv.
Customer review from sony.com
Good features
Excellent function with very good sound around for all
Customer review from sony.com
Great Bass
"Fantastic, Sony sound system is complete. Sounds like theater quality. WOW!!!!"
Customer review from sony.com
Superb sound
I’ve been using the Sony Bar 8 for a few weeks now, and overall I’m really pleased with it. The sound quality is fantastic clear dialogue, deep bass, and immersive surround sound that really brings my movies and music to life. Superb
Recommends this product
Customer review from sony.com