HT-A9000 BRAVIA Theater Bar 9 with Dolby Atmos
Product details
Web ID: 18719525Ratings & Reviews
66 customer images
All the noise you need!
The first soundbar that I have ever bought and boy is it a good one! Having a fairly small living room, we don't have the room for a full surround sound theatre system, but this soundbar does the job without any wires or Bluetooth messing about. Normal TV sounds excellent and movies are outstanding as the bar creates phantom speakers giving the effect of a full surround system. Complements the new Sony TV perfectly and I managed to get a great discount deal on both to put the icing on the cake š°
Recommends this product
Customer review from sony.com
Great buy
Great product as always. Will never buy another make but Sony š
Customer review from sony.com
Let down by controls.
The remote - borderline useless. All needed controls must be done through the app. That is also terrible and often disconnects from my soundbar. At this point the minimal display should be a requirement. As should a reliable, intuitive remote.
Customer review from sony.com
Response from sony.com
Hi Random67, We're genuinely sorry to hear about the trouble you've had with your HT-A9000. We truly appreciate you taking the time to share this feedbackāit helps us understand where we can improve both the product and the experience. To help with the remote connectivity, please try power cycling the soundbar by unplugging it from the power for about two minutes, then take the batteries out from the remote and press every button twice to discharge the power. If possible try replacing the batteries for new ones and test it. It's also a good idea to check for any potential wireless interferenceārouters or other wireless devices placed close to the soundbar can affect the remote signals. Moving them slightly further away may help. Lastly, make sure your soundbar's software is up to date, as updates often include stability improvements that can resolve connectivity issues. If the problem continues after trying these steps, our support team will be happy to take a closer look and assist you further: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Thanks for considering Sony products! Regards, Dominick
Installation missed, Poor support, Avoid
Two weeks after purchase, my Sony UK installation service has been an unacceptable failure. We have endured four missed appointments, and our expensive item is still sitting unused in its original box. The support communication is painfully slow and fails to offer proactive updates or resolutions. For a premium brand, this level of service is profoundly disappointing and frustrating. This entire experience has turned excitement into regret.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear about your incident with the HT-A9000 and that you're facing difficulties setting your sound bar up. To install the Bar Speaker on a TV stand and shelves, you can follow the steps here: https://cutt.ly/grMKwCA5 If you're trying to mount the Bar Speaker on a wall, you can follow the steps at this link: https://cutt.ly/6rMKeIhD Additionally, you can perform the initial setup following the steps here: https://cutt.ly/vrMKtkIm Alternatively, you can use the Sony Bravia Connect app to set up the sound bar, following the steps here: https://cutt.ly/NrMKyLDL Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Big sound, sleek form
Crystal-clear sound, sleek design, and immersive Dolby Atmos, Theatre Bar 9 nails the premium home cinema vibe with just a soundbar and woofer
Customer review from sony.com
Cant co.pare to my bose
Cant compare to my bose previously. The sound is flat and needs to be cranked up to hear properly across all bands.
Customer review from sony.com
Best of the best
Best of the best...................................
Recommends this product
Customer review from sony.com
Solid soundbar performance
Very capable soundbar from Sony, dialogues were clear and the overall experience was pleasant for a soundbar. Couldn't fault the sleek black design which blends seemlessly into any living room. What truly sets it apart are the satelite speakers and subwoofer; effortlessly transform into a superb surround home theater system.
Customer review from sony.com