INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds
Product details
Web ID: 17949094Ratings & Reviews
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Can't decide
Fantastic earbuds until they weren't Lasted about a year before beginning to have somewhat frequent pairing issues requiring the case to be reset. Now, the left earbud no longer charges. Can't decide if I want to buy another pair
Customer review from sony.com
Response from sony.com
Hi Amdryl! Thank you for taking the time to share your feedback and experience with the INZONE Buds. We're happy to hear you found them to be fantastic while they were working, but we certainly regret the recent charging and pairing issues you've encountered. We understand how frustrating it is when a product doesn't perform consistently over time. We'd like to offer a few steps that often resolve these kinds of connectivity and charging problems before you decide on a new purchase: 1. Ensure the metal charging contacts on both the left earbud and inside the charging case well are clean and dry. Dust, sweat, or oils can sometimes create an invisible barrier. Gently wipe them with a clean, dry cotton swab. 2. Perform a full system reset on the buds by following the instructions in the link below: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html?search=reset%20 3. Connect the buds to the INZONE Hub software on your PC and verify that the firmware is fully up-to-date. Sometimes, an update can improve charging and connection stability. If these troubleshooting steps do not resolve the issue with your left earbud not charging, we recommend contacting our technical support team. They can provide advanced diagnostics and explore warranty or service options based on your purchase date. Please reach out to them directly here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for considering Sony products! Best regards, Dominick
Good sound, good battery, quick charge
Bought this a month ago and it been my daily use for gaming. Very good audio quality in both PC and PS5 and its feels better than wearing a headphone.
Customer review from sony.com
Great buds for gaming and music!
Been using this buds for horror games. Very satisfied
Customer review from sony.com
Long hours comfort
Never liked headphones(on/over ear) especially for long hours when u're travelling or gaming. This is the perfect companion. U hardly even notice its there. And lets not forget the amazing sound quality! And that long battery life... is the cherry on top.
Customer review from sony.com
great product except for noise cancelling
I'm happy with the product but the noise cancelling unable to cancel background noise such as human voice, television. Tried to change the settings inside inzone hub with sidetone off. I even send the earphone to service centre and they replaced with new pair, but the issue still there, I guess this is the limitation of the product. Nothing can be done.
Recommends this product
Customer review from sony.com
would not buy again
i recived my inzone buds i must say i like the look and thats wher it ends the first thing to take into account is that i do not have the latist phone so the dongle is a great thing but the sound reminds me of a wired earphones from the 80s and the volume is even worse i connected them to my ps5 the sound was at best poor when i tried the mic it was like i was stuck in a bucket the price should be in line with a unbranded make that you brought by misstake and are not able to give away if i conpair them to the sony 3d pulse i would give 10/10 the inzone i would give 3/10 and they get that for the looks & the dongle
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you're enjoying the design of your WF-G700N. Yet, we're sorry to learn that you're facing difficulties with it and that the quality is not up to your liking. This is not the norm, as we strive to deliver the best quality possible. To enhance the sound quality, please try the steps here and test again: https://cutt.ly/Frcpxuxg Regarding the microphone quality issue, please try the steps at this link: https://cutt.ly/4rcpcASZ In case the issue persists, try the steps below: 1. Make sure that the headset is updated: https://cutt.ly/mrcpbK5e 2. Reset the headset: https://cutt.ly/HrcpneqV 3. Initialize the headset: https://cutt.ly/srcpnzsl Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Close enuf to be perfect!
I loveeee the earbuds. With its long lasting battery and sound quality, it is second to none. But there is an annoyance for me about this earbuds. Everytime you use the 2.4ghz dongle, you need to repairing your bt if you chance back to bt mode. It is a minor annoyance, but it is there.
Recommends this product
Customer review from sony.com
Fantastic product!
Recently bought as it hurt to wear headphones with my glasses. The sound quality is great, the battery life is fantastic and the supporting software is easy to use and understand. The microphone quality could be better, though they are just earbuds at the end of the day. Also appreciate them arriving with interchangeable earbud tips with different sizes, as my right ear is slightly misshapen and needs a larger size bud, of which Sony's fit well.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WF-G700N, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! To enhance your experience with the microphone, make sure to follow the steps here: https://cutt.ly/BrpY7lWt Moreover, if you need any further assistance, don't hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK