SonyWHCH720N/B Hybrid Wired and Wireless Bluetooth Noise Canceling Headphones
Product details
Web ID: 16470952No ability to change name
The Headset works really well and the sound is excellent, noise cancelling also brilliant along with good battery life. The only issue i have is the fact that both my wife and I have a pair, and when we connect to the Samsung tv we cannot distinguish between the 2 as you cannot rename the headset in the settings. Perhaps this can be changed?
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH720N. We hope you continue to enjoy it for years to come! Yet, we're sorry for the confusion caused by the device name. Please note that while the headset name is fixed in the app, you can often rename it within the Bluetooth settings of the specific device you are using (TV, Phone, etc.) to help tell your two pairs apart. If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
Great sound and great comfort - even with glasses
I bought these specifically for comfort and glasses use and am very happy with them. The sound is excellent for rock music. I have worn them for some 2 hour sessions and found them very comfortable with no issues on my ear or pressing on the glasses arms
Customer review from sony.com
Horrible mic and noise cancellation
Mic is very poor quality. The other side on the call will hear mechanical voice. Noise cancellation is also not good.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We’re sorry to hear that the microphone quality and noise cancellation on your WH-CH720N didn't meet your expectations. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality. We recommend following the below steps: 1- Update the software by following the steps here: https://cutt.ly/zr7c4JjX 2- Reset the headset: https://cutt.ly/Sr7vqfEq 3- Initialize the headset: https://cutt.ly/Nr7vqHsr If the noise-cancelling effect isn't sufficient, try the steps here and test again: https://cutt.ly/rtqt372c You can also learn more information about the noise-cancelling feature at the following link: https://cutt.ly/crcogelL If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
Recommend it definitely
I bought this A few weeks back and is comfortable is light is ANC and very nice Voice It's very good to listen And All the features are very good
Customer review from sony.com
Good Budget Headphones
Great battery life. Quick to charge. Comfortable on ears. Good sound at a bargain price
Customer review from sony.com
Head phones
Really nice product. Great noise cancelling. Very comfortable
Customer review from sony.com
Easy to use!
Excellent thread easy to set up. Easy to update software. Easy to connect with Bluetooth.
Customer review from sony.com
Great for gym and walks
For the price point iv found nothing better, use them for gym and walks. Stay on throughout the set good sound and noise cancelling with something playing is perfect
Customer review from sony.com