Xperia 1 Mark IV 5G 512GB Smartphone (Black)
Product Details
Web ID: 18561974Great example of quality an longevity
Bought this phone almost a few years ago and it's held up through my carelessness. It's healthy to use an the camera quality is still stunning. Battery hasn't degraded one bit and I use this phone for at least 8 hours a day. Though it may be discontinued at this moment this phone holds its value an is still a top contender in 2025 in my opinion. The structural integrity of this phone is worth it. It's really durable. The fingerprint scanner just went out on me today so I'm getting the 1 VI. An that's only a result of my dropping at least a couple hundred times. I'm pretty clumsy so the average person with this phone shall make it last at least 5 years. Honestly more. This product is ahead of its time. Photography with this device will keep you honest an make you a better photographer as the days pass, guaranteed.
Recommends this product
Customer review from sony.com
Response from sony.com
Hello Just healthy, Thank you for choosing Sony! We're immensely pleased to hear that you've had such a positive experience with the XQCT62 over the years! It’s wonderful to know that you appreciate its durability, impressive camera quality, and long-lasting battery life. Thank you for sharing your thoughts on how this device has enhanced your photography skills; It’s rewarding to hear that our product has positively impacted your experience. Additionally, if you would like information about repair options for your XQCT62, particularly regarding the fingerprint scanner that stopped working after a drop, please feel free to contact the SBE US Repair Center at (812) 920-4185. Best regards, -Fred
Great device
One of the best screen I ever seen in a device definitely a great option for photographers plus it has sd slot and 3.5 mm jack
Recommends this product
Customer review from sony.com
Response from sony.com
Awesome, Jefander91! We're extremely pleased to hear you are very satisfied with your purchase and you appreciate the superb features of your Xperia 1 IV, especially the support for 3.5mm audio jack and SD card slot, with which you can expand the storage space. With Xperia’s signature speed at its core, the Xperia 1 IV has a triple lens camera that can record 4K HDR 120fps on all lenses. It can capture photos at 20fps burst with AE/AF in HDR and boasts a new true optical zoom 85-125mm. And it lets you share your experiences on the go with video and game live streaming. Enjoy high quality listening with wired 3.5mm audio jack, wireless headphones or Full-stage stereo speakers, and record your own tracks with new Music Pro. Thank you so much for choosing Sony! -Jess
Overheats like crazy
I bought this phone for two reasons. To use it as a monitor for my A7R4 and it results that the a7R4 is not supported by this phone and the second reason was to shoot 4k120 video but as soon as you start recording you get the overheating warning and maybe 30 secs later you need to turn it off or close the camera app.
Customer review from sony.com
Response from sony.com
Hi Jarabe1, We apologize for any inconvenience that you experienced. Sony tests all our products to ensure optimal performance. We have not seen overheating as a common issue on this model. Please note: All Xperia smartphones have features to regulate their temperature when it continues to rise to help you stay safe. We recommend that you take the following actions provided on the link below if the device's temperature continues to rise: https://www.sony.com/electronics/support/mobile-phones-tablets-mobile-phones/xperia-1-iv-512gb/articles/00282719 https://www.sony.com/electronics/support/mobile-phones-tablets-mobile-phones/xperia-1-iv-512gb/articles/00235696 As for working as a monitor for the ILCE-7RM4 (A7R4), yes, you can use it but you would need to get a capture card that goes from Micro HDMI to Full HDMI to a USB C Capture card. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
Phone of Phones
I've had it 1 week and I hope I have it for years. Unbeatable. 1tb expandable and a headphone jack. SOLD
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Chucckk, Awesome! We're very glad that you like the incredible features, especially the expandable with microSD up to 1TB, 3.5 mm audio jack and overall performance of the Xperia phone. The Xperia 1 IV delivers the best of Sony to every user and creator. There are standout features for videographers and photographers, and major wins for mobile gamers, whether they’re eSports players or streamers. Audiophiles benefit from decades of Sony sound and music expertise, along with new Music Pro for studio-style song recording. And cinephiles will appreciate the brightest smartphone 4K HDR 120Hz display ever. Compatible with all major U.S. carriers (Verizon, AT&T/Cricket, T-Mobile). Thank you for choosing Sony! -Jess
Good but could be great
The phone feels and looks great. The phone camera is great. The downside is the software. Some apps would be pending to dow load for over 6 hours. Even in good service areas. The major down side is, when you plug the phone to your computer. It does not work. The phone seems like it is missing drivers to work. So no media transfers, video transfers, etc. I even downloaded the driver to make it work from sony's drivers and it still did not work.
Customer review from sony.com
Awesome Phone!
I have had the phone for a few weeks now and I'm extremely happy with my purchase! Everything works as advertised. The most important features for me are NO NOTCH, and I love having the head phone jack as well as the micro SD slot for memory expansion. No complaints here.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi BoneShark, Thank you for sharing your great experience so far with your new Xperia phone. Nice to know you are enjoying the amazing features and overall performance of the unit. With Xperia’s signature speed at its core, the Xperia 1 IV has a triple lens camera that can record 4K HDR 120fps on all lenses. It can capture photos at 20fps burst with AE/AF in HDR and boasts a new 85-125mm true optical zoom. And it lets you share your experiences on the go with video and game live streaming. Thanks for choosing Sony! - Kris
screen started to be weird
Everything is good functioning, but recently after the phone running awhile, when it getting hot, the screen appear something shown as below.
Customer review from sony.com
Response from sony.com
Hi KK28, Thank you for reaching out to us and we're sorry to hear some issues that you are experiencing with your Xperia phone. Allow us to help troubleshoot the problem. You may try some solutions below if there are lines that appears on the display screen: - Restart your device. - Use safe mode to check if any downloaded applications are causing the problem. Downloaded applications can cause your device to behave unexpectedly or affect its performance. In safe mode, your device only starts with software and applications already installed when you purchased your device. If the device's performance improves in safe mode, one or more of your post-purchase downloaded applications are likely affecting the device negatively. You can exit safe mode and restart the device to uninstall the application or applications you suspect are causing the problem. If the problem is recent and you need to figure out which application is causing the problem, you can start by uninstalling the most recently downloaded application. - Using Xperia Companion, check if a software update is available for your device. When you update your device, you ensure that the device has optimal performance and the latest enhancements. - Perform a factory data reset. Note: Always back up all personal data before performing a factory data reset. All data in the internal memory is overwritten during a factory data reset. Content on an external SD™ card is kept. For more details, please refer to this link: https://www.sony.com/electronics/support/mobile-phones-tablets-mobile-phones/xperia-1/articles/SX380701 May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Beautiful Phone with unexcusable problems!!!!
I got a phone that was less than perfect, here are some examples
Customer review from sony.com
Response from sony.com
Hi Blim87, We’re sorry to hear you’re having issues with your device; we’d be happy to assist. This appears to be an unusual behavior. Our customer service team will be in contact with you. Should you need more technical assistance/information with our product, please feel free to message us at socialsupport@am.sony.com with the following details: Case number: Name: Sony.com username: Model number: Issue: Telephone number: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for letting us help assist you. Sincerely, Romeo Sony Social Support