Christmas Tree Sugar and Creamer Set, 3 Pieces
Product details
Web ID: 12552609Quality Lacking for Spode dishes
The plates were not glazed completely leaving the ceramic open to moisture seeping in and cracking. That seems to be poor quality workmanship and incomplete final glazing.
Arrived in pieces
Arrived shattered - packaging was (sadly) minimal and didn’t stand a chance with shipping.
Response from Macy's
We’re truly sorry to hear that your creamer and sugar set arrived damaged. We know it's disappointing to buy a special holiday item and to receive it broken. Please reach out to Macy’s Customer Service for a replacement or refund — and rest assured, we’ll be reviewing our packaging to help prevent this from happening in the future. Thank you for sharing your feedback and for choosing Spode.
Mrs. Strazzante
I was very happy to add these to my Spode dish ware. Very nice set.
Recommends this product
Very helpful
I got both sets that I ordered and both handles were broken on the sugar bowls. They were packed in their original boxes and placed together in a box. I called the same day and the person I talked to was great and very helpful. I got my money refunded and I appreciate their help. I hope they can get better packaging and I’ll try again next year.
Spode all the way!
Love this! I’ve been looking at Spode for many years. I finally decided to do it on their after Christmas sale.I purchased four sets, for 16 guests. It’s very nice as advertised. It’s very a creamy color but that’s fine. I checked every single piece when it arrived, nothing was broken. I also bought eight mugs. They’re stacking and I love that. It keeps counters pace clear at my Christmas parties. The only thing that’s puzzling is the little knob on the sugar bowl lid. It looks like an acorn and it sits sideways it’s fine it just looks a little bit odd. Not enough to send back, and it even came with a pretty little wooden oval tray, I guess I missed that when I ordered it. Nice surprise. I am going to enjoy these dishes for many years to come and start my Spode collection. I am so excited for Christmas 2025!
Recommends this product
Pretty milk and sugar set.
I really think that this is pretty but I’m a little bothered by the lid on the sugar bowl with the crooked knob on it.
Recommends this product
Customer review from Portmeirion Group
Response from Portmeirion Group
We appreciate your feedback and have forwarded this on to our product team.
Spode Christmas Tree Tea and Sugar Set
Never received merchandise
Spode sugar and creamer
Cute set for the Christmas teas