Reserve Hepburn 15" Luxury Firm Mattress Set - Queen
Product details
Web ID: 8471723324 reviews
Beautiful comfortable luxurious
I suffer with spinal problems and insomnia this reserve mattress is the best investment I've made for my health thank you Stesrns and Foster this is my second purchase andi will only buy your beds from now on
Recommends this product
Customer review from stearnsandfoster.com
Disappointed buyer
We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.
Customer review from stearnsandfoster.com
Very pleased.
Firm with firm edges for sitting. Just enough pillow top. Quite heavy which I suppose is good.
Recommends this product
Customer review from stearnsandfoster.com
Comfort Right From The Start
No break in time needed. Comfortable from the first night. Very supportive and great quality. Our first S & F and probably not our last!
Recommends this product
Customer review from stearnsandfoster.com
No longevity
I actually bought a Sealy pillow top. Then I read that Sealy builds Stearns. My issue is on 2 pillow tops that I had, both mattresses sides bowed out which created a hammock effect on both sides of the mattress. No fun rolling uphill to get to the center of the bed. The first had a problem within 90 days, which I exchanged, and the second produced a hammock within 1 year. Terrible is being kind. The revelation that Stearns was involved with Sealy made me cancel my thoughts about being a Stearns customer.
Customer review from stearnsandfoster.com
Top notch quality!
Beautiful color and design of our new Reserve pillowtop firm matress. It pairs perfectly with our smart ergo platform for the best comfort and support you could ask for. We are high up on the 17" matress and feeling great each morning we wake. Thank you for this top quality product which will last for years and provide comfort and a great night's sleep for us.
Recommends this product
Customer review from stearnsandfoster.com
Very disappointed
I just had a king Estate Sterns and Foster mattress and box springs delivered from Mattress xxxx for $xxxx+. (redlined to conform with review prohibitions). Unfortunately, I did not test the bed before the delivery guys left. If I had, I would have refused delivery. I wish I could leave a recording here so that you could hear how noisy the box springs are. It is a great disappointment. The retailer gave me two manufacturer numbers to call. One said that the box springs cannot be returned. The other number gave prompts to nowhere (i.e., push 4 for returns, but then it just goes back to the automatic landing message). I called Mattress xxxxxback, and they said they would replace the box springs in a day or two. I hope they do, but the experience so far has been inconvenient and not what you would expect for the expense. I fear I have been stuck with an inferior product.
Customer review from stearnsandfoster.com
Quality !
I made the best investment in this mattress. I have had the best sleep since my purchase. It is soft but not like a sink hole. Just perfect. My hips were hurting on my old mattress and I would make the loudest sounds trying to turn from the pain at times. Since I have been sleeping on my new mattress, it has just been a blessing. No pressure on my hips. So very worth the money. I give 10 stars. I recommend!
Recommends this product
Customer review from stearnsandfoster.com