Ceramic Slip Cleanser, 5 oz.
Product details
Web ID: 7083893241 reviews
New formula - terrible
I have been using this twice a day every day for 5 years now. I loved it so much I never even considered buying another brand… until now. I thought I just had a bad batch or something because the smell was just awful. It also lingers. I gifted it to someone because I loved it so much not realizing the new smell.. well they hated it. And now I know why. FIX IT PLEASE
Customer review from SundayRiley.com
New formula burned my face
I can see from the reviews I’m not crazy. I opened a new bottle and immediately noticed a change in color but thought it was my imagination. I used it for 3 days and my face is burning! My skin is very sensitive and I’ve been using this cleanser for years! It was so gentle on my skin and cleaned without stripping. I am in so much pain right now. My face is burning and swollen from the terrible reaction.
Customer review from SundayRiley.com
Why did they ruin a good thing
This was my favourite cleanser ever - the only one I’ve used that felt like it thoroughly cleaned my skin without stripping it. Like all other recent reviewers, I’m deeply disappointed with the new formula. The unpleasant smell I can handle for a good product, but the burning skin? No thank you. I won’t be repurchasing.
Customer review from SundayRiley.com
I see I’m not alone.
I’ve been using this for years, and I thought my most recent bottle was defective. It smells terrible and burns my face! I thought I was imagining things, then I read the recent reviews and see that you’ve utterly ruined an incredible product. Well done.
Customer review from SundayRiley.com
Nose Formula SUCKS!
I’ve used this product since 2018 and my recent bottle was different. It smells like cinnamon and burns my face. It takes much longer to wash off and is not as effective. I loved the old formula. I’m so tired of cosmetic companies doing this. Such a great product is now trash. Like do yall know how hard it is to find a good cleanser that won’t strip the face and clean effectively? If it ain’t broke, don’t freaking fix it!
Customer review from SundayRiley.com
New formula is horrible! Stinks!
I thought I received a "bad" one and ordered from somewhere else. Both smelled almost like vomit. The formula is thinner and doesn't cleanse the same. I've used this religiously since 2018ish and nothing could top it and it smelled amazing. Please bring the old version back!!!
Customer review from SundayRiley.com
Change formula
Why change formula?? No body answer
Customer review from SundayRiley.com
New formula smells and burnt my skin!
I have used this product for the last four years and I’ve loved it. I just purchased a new cleanser and it’s horrible, my face burnt and it smells disgusting! What have you done?
Customer review from SundayRiley.com