Tanzanite (5/8 ct. t.w.) and Diamond (1/8 ct. t.w.) Ring in 14k White Gold
Product Details
Web ID: 2918750Nice ring, but…
I bought this ring in the Macy’s store and love the ring. However, after a week one of the diamonds fell out. I was very disappointed. Does Macy’s check their rings for this problem?
Not as described
The picture on the website is misleading. If I saw this in person I would have not purchased it.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Listen to Kevin’s review
I normally listen to reviews but figured that the first review may have been a fluke occurrence as I too ordered online for a smaller size after buying one at the store. The ring stone size difference is very noticeable between the two “duplicate” rings. Why would a retailer offer the same item in two different sizes and charge the same for it? It doesn’t make sense. Both rings are pretty but how can each stone be 1/8 carat when one is about 15% larger than the other? I’m not happy with this mislabeling.
Rings great but !DO NOT BUY ONLINE!
When buying the ring online and not in the store it ships directly from the vendor. I bought a size 7 in the store because thats typically the standard size they carry. Turns out she was a 6. After ordering the 6 online I noticed not only was the setting different but they diamonds and stone size were a lot smaller compared to the 7 I bought in store and this online picture. After talking to Macys they sent me a replacement as the item might have been a mistake. The replacement was the same issue. After talking with some jewelers in the industry I'd never buy a ring online...The ring in the size 7 in store is very nice which is why I give it a 4 and I suggest buying that and getting it sized not through Macys.