98" Q6 Q-Class QLED 4K UHD HDR Smart Google TV - 98Q651G
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Product details
Web ID: 18580314172 reviews
GARBAGE
TCL is the worst brand I have ever purchased. Nothing, I repeat nothing functions properly on this television. The lag time is incredible. Powering on and off is a trick. It doesn't shut off for literally 2 to 3 minutes. Streaming is another nightmare, it buffers continually and freezes. Invest a little more and purchase a legitimate television.
Customer review from tcl.com
Response from tcl.com
Hi Snot, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can. Thank you, TCL Customer Support
Great features and options.
this is a great tv, the picture is clear and the colors are excelent, I would like to mention also that a lady by name of Joy help me with the registration of my tv and she was very polite and eager to help me for which I thank you Joy.
Customer review from tcl.com
Response from tcl.com
Hi Wilder, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
Great job Andy
Andy helped me with my soundbar, he walked me thru and got it working with my TCL TV.
Customer review from tcl.com
Response from tcl.com
Hi Anthony Rodriguez, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
Great TV
Great looking TV with that 4k qled technology, love the colors and the Google features
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi Metaldave, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support
xian was proffessional, freindly and hery eficiant in helping me correct my sound issue
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi jjmg, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
I am disappointed that I can't get all the channels Mon was wonderful he suggested I get a new antenna
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi Joan g, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
Extremely DARK
Just dont do it. There is a reason its on sale. I promise you 100% regret it. Extremely dark and you cant correct it. Just dont do it.
Customer review from tcl.com
Response from tcl.com
Hi Jwhit, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Support
I was having trouble pairing my remotes. I called Patrick with TCL and he got it straightened out. Big help, thanks Patrick
Customer review from tcl.com
Response from tcl.com
Hi Tv support, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support