ProAdapt 2.0 12" Soft Memory Foam Mattress - Queen
Type: Mattress Only
Product details
Web ID: 18561374
This review is from Tempur-Pedic ProAdapt 2.0 12" Soft Memory Foam Mattress - Twin Worth every penny
Best nights sleep I’ve had in the longest! Highly recommended.
Customer review from ashleyfurnitureus.com
Disappointed with the Mattress and Customer Service
I purchased the Tempur-Pedic Model 10737150M mattress from Ashley Furniture in New Rochelle, NY, on June 8, 2024. I received the mattress in the first week of July but was traveling for the summer. Once I started using it, I gradually began experiencing severe back pain. By October, my back was so inflamed that I had to reach out to Ashley Furniture for assistance. To my surprise, I was informed that I had no warranty because I had bought the mattress as an "as-is" floor model. I explained that I didn't know they were selling defective products and that they should stand behind the items they sell, especially when it comes to something as expensive as a Tempur-Pedic mattress. They then told me to contact Tempur-Pedic directly if I believed the mattress was defective. However, despite multiple attempts to get in touch with Tempur-Pedic, I received no response. Now, I wake up in excruciating pain every morning, and I'm also experiencing significant discomfort in the middle of the night. I can only sleep on my back, and even then, the sleep I get is minimal. The mattress feels much too soft for a medium Tempur-Pedic, and I am in constant pain when sitting on it for any period of time. For context, I've had a Tempur-Pedic mattress for over 10 years without any issues, so I know how they should feel. This has been an absolutely horrible experience, and I feel like I've wasted my money. I will never purchase another Tempur-Pedic mattress again and strongly advise others to be cautious when considering a purchase. The pain and frustration I've experienced have made this an incredibly disappointing investment.
Customer review from tempurpedic.com
More Support Needed
Hoping that it is just a break in time period needed.
Recommends this product
Customer review from tempurpedic.com
Sooo comfortable
I absolutely love this bed. It's so comfortable. I went from a very hard bed that I returned to another company so I know there's a work in period but it's still comfortable for me. They came and set it up very quick. I got the Ease base with it and although that didn't work right away within the next week since I worked all week they came out and fixed it.
Recommends this product
Customer review from tempurpedic.com
Delivery personal.
Personnel were on time, very courteous and helpful.
Recommends this product
Customer review from tempurpedic.com
Best sleep ever!
This is our second Tempur-Pedic mattress. We upgraded to the Adapt series , Well worth it. Best sleep ever immediately!!
Recommends this product
Customer review from tempurpedic.com
The quality is great!!!
This mattress has been a blessing for me and my wife. We both get a great nights sleep. I can sleep on my back now
Recommends this product
Customer review from tempurpedic.com
Exactly what we needed, physically and mentally :)
This mattress has been nothing short of wonderful. I learned a long time ago that you truly do 'get what you pay for' and, in this case, I absolutely have no regrets in paying for, and getting, a premium mattress that has helped us so much. My hip and shoulder pain were GONE after only a few nights. The motion transfer or disruption is just nonexistent (which I find great value in), and overall we just sleep soundly! I waited for far too many years to make this crucial investment for my physical health but also my mental as I sleep soundly now and wake up feeling way better. If this is in your budget, I can confidently say that it is highly unlikely you'd be anything but happy with your purchase. I tried almost literally a dozen other mattresses, trying to get to this quality, but now I know I should've started with a TempurPedic.
Recommends this product
Customer review from tempurpedic.com