California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
Returns are accepted at any Macy's store within 30 days from purchase date. Last Act items are final sale and sold "as is." No returns, exchanges, or price adjustments allowed.
I didnot receive the bag because of deliver issues with ups, and i was rejected for a refund/replacement from both ups and Macy’s end multiple times, even after explaining the situation clearly through calls and chats.