Name: Upholstered Headboard Special Order Collection
Brand: Furniture
Price: 499.00 USD
Availability: InStock
Rating: 2.70 (6 reviews)

Ratings & Reviews

2.7/5

6 star ratings, 4 reviews

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This review is from Naliya Upholstered Full Headboard

30 days ago

Headboard

The headboard is beautiful, but It took 3 months after ordering to get it. I was promised by the store employee that the headboard would be delivered, and attached to the bed. It was not! The delivery people dropped it off in the box at the front desk without a word or warning. Several phone calls to their customer service was made to correct an error that was supposed be corrected by the store employee several months before delivery, but customer service could not come up with a desirable solution.

This review is from Naliya Upholstered King Headboard

6 months ago

Naliya King Upholstered Headboard

Delivered and set up on 2nd due date. The delivery went well. The delivery and the 2 set up people did a very good job unpacking the headboard, were very careful with the headboard while taking it up the stairs and into the bedroom. White gloves were not used during the delivery and set up. Since it was an upholstered head board, they should have worn the white gloves. The Headboard was delivered with no issues regarding quality or color. No issues in those areas at all. I am very happy with the Color, Fabric and Quality of the completed Beautiful Headboard and the delivery people.

This review is from Aminah Upholstered Queen Headboard

10 months ago

Buyer beware!

This queen headboard does not attach to a standard bedframe. I purchased the Knickerbocker Embrace queen bedframe and thought the headboard would easily attach to it. There was no indication in the description listed on the Macy’s website indicating otherwise. However, this headboard could not be attached satisfactorily even with the use of a headboard modification plate kit. Despite 2 visits from a Macy’s Home Service Provider, one of whom spent an hour trying to attach the headboard to the frame modifying the use of the brackets that come with the headboard and using the modification plate kit. The headboard was wobbly and didn’t seem very secure and therefore, was returned to Macys. I am rating this one star because of this issue.