pretty substantial piece. As others have noted it’s firm but that’s one of things I like about it. Had it for a month now and I can feel it giving more. My little doggie will not stay off the chaise section and we rush for it! I would recommend.

I love this couch so far, the feel of it, the craftsmanship and the design. I also love the lightish grey color.

Honestly, quite stiff and I miss my old couch. Hopefully, it'll get more comfortable with time. High marks for anesthetics.

We love our new couch. It looks beautiful and is very comfortable. I like how the seat cushion is firm, but not too firm and the back cushion is soft but not too soft. The chaise is wonderful and I am very happy with the dimensions of the whole sectional.

Absolutely fabulous! Very very happy Ranch brown is rich & gorgeous

Love the quality and color. We have two dogs and it holds up to them!

Love it. The best piece of furniture from MACYS. Looks elegant, feels great, and built strong. The only assembly needed was to screw in the legs( which was a piece of cake) I would buy it again if needed.

This is a beautiful piece of furniture. It is very firm, but we tried it out at the store and expected that. White glove delivery was perfect.