NS-WAC18 Micom Rice Cooker & Warmer

4.8 (73)
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Product details

Web ID: 479770

The Zojirushi rice cooker guarantees no more sticky situations with rice, as it has seven settings that do all the work for you by automatically adjusting the temperature and time for rice cooked to perfection every time. This smart cooker even knows when the rice is done and switches to warming mode for the optimal serving temperature. Model NS-WAC18.

  • Product Features

    • 10-cup capacity with thick inner pan for even heating
    • LCD controls
    • Detachable inner lid and power cord allow for easy clean-up and storage
    • Settings: White/mixed, sushi, porridge, sweet, brown, quick and rinse-free
    • Uses Fuzzy Logic technology
    • 1-year warranty
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Northern Mariana, Federated States of Micronesia, Armed Forces Americas, U.S. Virgin Islands, American Samoa, Alaska, Palau, Hawaii, Guam, District of Columbia, Armed Forces Europe, Marshall Islands, Minnesota, Puerto Rico, Armed Forces Pacific
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • You can return this item to any Macy's store within 30 days from purchase date. Last Act items must be returned within 30 days from purchase date.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.8/5

73 star ratings & reviews

Write a Review
66
4
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2
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3 months ago

No Alert When Rice is Finished Cooking

One star removed because it doesn’t play a tune when the rice is done. Otherwise, works well.

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support3 months ago

Thank you for sharing your experience with your rice cooker. To change the sound signals, press and hold the "TIMER" button for more than 3 seconds. You can find more details on page 15 of the instruction manual here: https://www.zojirushi.com/servicesupport/manuals/manual_pdf/nswac10_18.pdf. If you have any questions, feel free to contact our Customer Service team at support@zojirushi.com or 1-800-733-6270 (M–F, 8 AM–5 PM PST).

3 months ago
from Virginia

Great product

I love my rice cooker so much, the rice is always perfect and the timer feature is super convenient. I also really like the song it plays when it finishes m

Recommends this product

Customer review from zojirushi.com

1 year ago
from Austin, TX

5 Stars!!

Love this rice cooker! It keeps extra rice warm without crisping the bottom and I love the little jingles it plays

Recommends this product

  • Photo from Jessica B.

Customer review from zojirushi.com

2 years ago
from Silverdale, WA

RICE HARDENS

I bought this Feb. 2020 and after the rice sits for a few hours, the rice all along the edges are always hard :-( My old Zojirushi that I had for almost 20yrs never had this problem :-( So now we have to add a wet paper towel to add moisture to the rice :-(

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support2 years ago

Thank you for sharing your experience with the rice cooker. It appears that the inner lid gasket may be showing some signs of wear if the top of your rice is becoming hard. We usually recommend not keeping rice longer than 12 hours in the rice cooker and not keeping a very small amount since it may dry faster. Also, it's always best to gather all the rice in the center of the pan into a mound to prevent it from getting dry. If you are doing all of these and the rice is still drying, then please: https://www.zojirushi.com/app/customer_service/entry

2 years ago
from In the USA

Makes great rice. Highly recommend.

We love this rice maker! It makes the fluffiest and best rice. Adorable tunes it plays, too.

Recommends this product

Customer review from zojirushi.com

2 years ago
from Eugene OR

10/10

Perfect rice every time. Very much a worthwhile purchase.

Recommends this product

Customer review from zojirushi.com

2 years ago
from Michigan

Rice cooker

Great home machine - used it several times since purchase: had perfect rice every time

Recommends this product

Customer review from zojirushi.com

3 years ago
from Ely, NV

Best ever!

I’ve been using mine for a year and bought them for my kids for Christmas. This is my favorite cooking appliance I’ve ever owned!! We keep rice warm in it for up to three days and add it to our senior dogs food to help keep weight on. The quality of the rice is as good on day three as it is on day one. Once you’ve owned one, you’ll never settle for anything less!

Recommends this product

Customer review from zojirushi.com