Metrona 18/10 Stainless Steel 62 Pc. Flatware Set, Service for 12

Macy's Exclusive
4.1 (172)
Limited-Time Special
$139.99 (50% off)$280.00

Product details

Web ID: 393414
With timeless good looks and the renowned craftsmanship of Henckels, the Metrona flatware set is the perfect match for every meal, from hasty breakfasts to grand holiday feasts. Featuring an octagonal tip, banded neck and the polished glow of 18/10 stainless steel. Zwilling J.A. Henckels flatware is heavy gauge weight, produced from 18/10 stainless steel. The 18% chrome provides for maximum corrosion resistance and the 10% nickel gives each piece a brilliant finish. Other products that do not claim to be produced from 18/10 stainless steel or that use 18/0 stainless steel do not offer these benefits and can corrode in a short time of use.

  • Product Features

    • Includes 12 of each of the following: salad forks, dinner forks, teaspoons, soup spoons and knives; plus a serving fork and serving spoon
    • 25-year guarantee
    • 18/10 stainless steel
    • Dishwasher safe
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item may not be shipped to Armed Forces Pacific, Armed Forces Europe, Hawaii, Marshall Islands, Guam, Armed Forces Americas, Puerto Rico, Northern Mariana, American Samoa, U.S. Virgin Islands, Federated States of Micronesia, Palau
    • Returns are accepted at any Macy's store within 30 days from purchase date. Last Act items are final sale and sold “as is.” No returns, exchanges, or price adjustments allowed.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
  • The product has a mixed reception, with some customers appreciating the nice design and good value, while others are disappointed by the lightweight and thin feel, as well as issues with rust or discoloration.
  • Those satisfied describe it as the right weight for everyday use, while dissatisfied customers expected a heavier, more substantial set.
  • Overall, the product is considered a decent flatware set, especially for the price, but may not meet the expectations of those seeking a premium, heavy-duty product.
AI-generated summary from 143 customers reviews.
4.1/5

172 star ratings, 143 reviews

Write a Review
60.5% of reviews have 5 stars
104
13.4% of reviews have 4 stars
23
9.9% of reviews have 3 stars
17
7.6% of reviews have 2 stars
13
8.7% of reviews have 1 star
15

On average, customers rate the Very lightweight/very heavy of this item as Medium weight.

4 customer images

143 reviews
Joanie
1 month ago

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

Poor quality

Opened the package and read the warranty paperwork. You can’t soak the silverware, nor use with catsup, lemons or anything with acidity. You need to use the drying cycle on the dishwasher or hand dry. The silverware was so light it felt cheap. Didn’t finish unpacking returned.

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

DRAONA
2 months ago
from Tampa FL

Light Weight

Although they are 18/10 stainless steel they were a full 10 grams lighter than our current 18/10 stainless steel. I like a little more heft to my tableware. I returned them

Re
4 months ago

Product quality has slipped

This product and other recent purchases are not the same quality as previous Henkel purchases. It appears the company has cheapened its products. My original set of stainless is much heavier and durable. The current stainless is lighter and will probably bend in the future.

Customer review from HENCKELS

Response from HENCKELS

Consumer Relations3 months ago

Thank you so much for sharing your feedback. We’re truly sorry to hear that your recent purchases haven’t met the same expectations as your earlier Henckels products. Please rest assured that all Henckels stainless-steel products are crafted with the same attention to quality and durability that the brand has been known for. Our designs are continually refined to provide dependable performance and comfort for everyday cooking.If you’d like us to take a closer look or share more details about your experience, please don’t hesitate to contact our team at hello@henckels.com, we’d be happy to assist.

Macy's customer
6 months ago

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

Nice silverware, exceptional deal for the money.

I was very pleased with this set

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

Recommends this product

Katty
1 year ago
from Massachusetts

Recommend

Like it

Suzabuz
1 year ago
from Santa Rosa Ca

Disappointed

This set looks much thicker and heavier in the picture. When received, they are pretty thin. I was very disappointed but before I could discuss returning them, my husband took them all out of packaging. We didn’t think they could be returned out of the packaging.

Response from Macy's

Zwilling Customer Support1 year ago

Hi Suzabuz, Thank you for your review and for your feedback. We are sorry to hear about your experience, as our Metrona is loved by many for the high quality 18/10 stainless steel and the solid one piece construction with substantial sizing and gauge weight. While we know that not every style will work for every person, which is why we have so many styles and series of Flatware to choose from. If you wish, please check out all our Zwilling Henckels Flatware sets from Macy’s.com. If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com

MJS
1 year ago
from Atlanta

Great Price, Great product

Great price for a full set of very nice flatware plus serving pieces

Recommends this product

Beebe
2 years ago
from Shiprock New Mexico

Relief

Love this stainless steel flatware. I have rheumatoid arthritis and can’t use thin flatware but I’m glad I purchased this cuz it’s not as thin as other flatware and doesn’t hurt my fingers thank you 💜

Recommends this product